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Language:Chinese.paperback.Pub Date:2024-09.publisher:People's Posts and Telecommunications Publishing House.description:Paperback. Pub Date: 2024-09 Pages: 376 Publisher: Posts & Telecom Press This is the third book in the Customer Experience Series. and it is also the most comprehensive. foundational. and content-rich. focusing on experience measurement methods. tool
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Experience Measurement: From Data Insights to Action Guidelines(Chinese Edition)
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People's Posts and Telecommunications Publishing House, 2024
ISBN 10: 7115649847
ISBN 13: 9787115649843
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paperback. Zustand: New. Language:Chinese.Paperback. Pub Date: 2024-09 Pages: 376 Publisher: Posts & Telecom Press This is the third book in the Customer Experience Series. and it is also the most comprehensive. foundational. and content-rich. focusing on experience measurement methods. tools. and applications. This book consists of three parts: Part One constructs the overall framework for experience measurementcustomer experience measurement and employee experience measurementand explains the relationship between t. Artikel-Nr. DT035070
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