The advertising industry has reached a critical and dangerous point in its development - agencies destroy themselves by doing increased work for declining fees. So what are the logical consequences of the failure to act? Growing workloads and declining fees have created a "recipe for disaster." For the first time, Michael Farmer offers a solution to avoid this seemingly inevitable disaster. This book offers the world's first effective definition of "the real agency problem." Once the problem is understood, the author offers corrective solutions. Now in its third edition, Madison Avenue Manslaughter has been updated to include industry developments from 2017-2018, plus new material and chapters. This book is a call to action for the 21st-century breed of "mad men," which outlines the industry problems and encourages agencies and their clients to take management actions to keep this disaster at bay. These actions form the basis of a strategic response by agency CEOs as well as corporate chief marketing officers.
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Prior to founding Farmer & Company in 1992, Michael Farmer was a strategy consultant with the Boston Consulting Group and director of Bain & Company. He headed Bain's Munich, Paris, and London offices during Bain's decade of European expansion in the 1980s.
The post-World War II growth of advertising agencies is one of the world’s great business success stories. Television advertising became a dominant force, and ad agencies were paid via 15% media commissions. The high status and profitability of ad agencies during this period allowed agencies to expand globally, manage themselves loosely and go public in the 60s and 70s.
Ad agencies were subsequently acquired by marketing communications holding companies, and the holding companies themselves grew and showed a track record of increased profits as they continued to acquire agencies and generate bottom-line growth by reducing agency costs. By 1990, their agencies were “at the top of their game,” buoyed by inflating media prices that boosted commission income, and their profitable record of success locked in their vision of what they needed to do to stay successful — keep on focusing on creativity and client service.
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