In Humans are Underrated, Geoff Colvin makes the case that there is no point trying to beat machines at their own game. What makes people special is their inbuilt propensity for social interaction. We work well in groups - communicating, collaborating and, yes, empathising. Our best hope lies in what makes us most different from the logic-processors.in the softer side of human nature. Financial Times An intriguing book. Humans need humanness, so that's what will retain market value. Not that the argument's solely economic. It also helps explain, for example, why face-to-face interaction is so critical for wellbeing. Computers can (and probably will) take over or transform every human job, except one: that of being human. -- Oliver Burkeman Guardian As machines inexorably become ever more competent at doing machinelike things, interpersonal skills, irreplaceable skills of human interaction, will come to be recognized as being even more valuable than they've always been. This is an extremely important, highly practical, and indeed exhilarating book. -- Sir Martin Sorrell, CEO, WPP Beautifully written and deeply researched, Humans Are Underrated is one of the most creative and insightful leadership books I have ever read. It is a triumph! -- Doris Kearns Goodwin, Pulitzer Prize winning historian and author of Team of Rivals A powerful exposition of the strengths and limitations of technology in shaping our lives and addressing today's greatest challenges. More than ever, as Colvin demonstrates, we need people who embody the most human of qualities. An uplifting account of the enduring potential of humanity itself. -- Paul Polman, CEO, Unilever Through a series of practical case studies and insights, Colvin clearly demonstrates that regardless of where the future takes us emotional intelligence will remain one of the most valuable human skills and the Human Element will remain a differentiator. -- Andrew N. Liveris, chairman and CEO, Dow Chemical Company Geoff Colvin's fresh take on how to respond to the rise of brilliant machines and the changing nature of work is as wise as it is inspiring. -- Dominic Barton, global managing director, McKinsey & Company A measured and comprehensive case for the edge that human beings will have over their titanium brethren in the future job market. Packed full of insightful research and case studies, Humans are Underrated makes a compelling case that people aren't surplus to requirements just yet. Elite Business A compelling insight into how the human brain can trump technology. Engineering and Technology Enlightening. The message here is ultimately a positive one for humanity. Irish Times Colvin gives all of us mortals hope. -- Luke Jonhson Management Today Captivating and convincing. I think this book will change the way people think about the future. Take time and read it. -- Alan Murray, editor at Fortune Corporate leaders often say, 'People come first'. True innovation is realized only when their actions match their words. -- Robert Greifeld, CEO, Nasdaq
What hope will there be for us when computers can drive cars better than humans, do intricate legal work, identify faces, scurry helpfully around offices and factories, even perform some surgeries, all faster, more reliably, and less expensively than people? It's easy to imagine a frightening future in which computers simply take over most of the tasks that people now get paid to do. While we'll still need high-level decision makers and computer developers, those tasks won't keep most working-age people employed or allow their living standard to rise. The unavoidable question will millions of people lose out, unable to best the machine is increasingly dominating business, education, economics, and policy. The bestselling author of Talent Is Overrated explains how the abilities that will prove most essential to our success are no longer the technical, classroom-taught left-brain skills that economic advances have demanded from workers in the past. Instead, our greatest advantage lies in what we humans are most powerfully driven to do for and with one another, arising from our deepest, most essentially human abilities empathy, creativity, social sensitivity, storytelling, humour, building relationships, and expressing ourselves with greater power than a machine mind can ever achieve. This is how we create durable value that is not easily replicated by technology because we re hardwired to want it from humans. These high-value skills create tremendous competitive advantage more devoted customers, stronger cultures, breakthrough ideas, and more effective teams. And while many of us regard these abilities as innate traits, he's a real people person, she's naturally creative, it turns out they can all be developed. Leading businesses, medical clinics and even the U.S. Army are now emphasising human interaction and empathy in their training programmes. Meanwhile, studies have shown that our increasing reliance on technology for interaction and entertainment is not only making us less happy, trusting and likely to achieve good grades, it is also damaging our abilities to recognise emotion and harmonise with others the very skills we will need to prosper. As technology advances, we shouldn't focus on beating computers at what they do we ll lose that contest. Instead, we must develop our most essential human abilities and teach our children to value not just technology but also the richness of interpersonal experience. They will be the most valuable people in our world because of it. Colvin proves that to a far greater degree than most of us ever imagined, we already have what it takes to be great.
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