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You Can’t Make This Ship Up: Business Strategies, Life Lessons, and True Stories from Forty Years at Sea - Hardcover
Inhaltsangabe
How would you manage and grow your business if you had to live with your team and clients? Paul Rutter is a customer-experience expert and has survived three decades of life at sea as a cruise director for the largest ships in the world. In You Can’t Make This Ship Up, he recounts the hilarity of life on the high seas and the lessons he learned along the way. These lessons and life-defining moments are the perfect guide for sea and land-based businesses to thrive in a culture based around exceptional customer service.
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Über die Autorin bzw. den Autor
Paul has managed and guided some of the largest and most luxurious cruise ships in the world, taking him to speak on stages all over the globe where living with his customers, clients, and co-workers was a way of life. His time on the high seas has taught him that approaching customer service with the intent to exceed his customer's expectations, rather than just meet them, higher levels of customer satisfaction, retention, loyalty, and repeat business can be experienced.
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You Can't Make This Ship Up: Business Strategies, Life Lessons, and True Stories from Forty Years at Sea
Verlag:
Smooth Sailing Communication, 2021
ISBN 10: 1646634470
ISBN 13: 9781646634477
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Hardcover
Anbieter: ThriftBooks-Dallas, Dallas, TX, USA
Verkäuferbewertung 5 von 5 Sternen
Hardcover. Zustand: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less 0.94. Artikel-Nr. G1646634470I2N00
Anzahl: 1 verfügbar
Beispielbild für diese ISBN
You Can't Make This Ship Up: Business Strategies, Life Lessons, and True Stories from Forty Years at Sea
Verlag:
Smooth Sailing Communication, 2021
ISBN 10: 1646634470
ISBN 13: 9781646634477
Gebraucht
Hardcover
Anbieter: ThriftBooks-Dallas, Dallas, TX, USA
Verkäuferbewertung 5 von 5 Sternen
Hardcover. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.94. Artikel-Nr. G1646634470I3N00
Anzahl: 1 verfügbar
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You Can\ t Make This Ship Up: Business Strategies, Life Lessons, and True Stories from Forty Years at Sea
Anbieter: moluna, Greven, Deutschland
Verkäuferbewertung 4 von 5 Sternen
Zustand: New. Über den AutorrnrnPaul has managed and guided some of the largest and most luxurious cruise ships in the world, taking him to speak on stages all over the globe where living with his customers, clients, and co-workers was a way of life. His. Artikel-Nr. 521397398
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You Can't Make This Ship Up: Business Strategies, Life Lessons, and True Stories from Forty Years at Sea
Anbieter: Ria Christie Collections, Uxbridge, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
Zustand: New. In. Artikel-Nr. ria9781646634477_new
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