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You Can't Make This Ship Up: Business Strategies, Life Lessons, and True Stories from Forty Years at Sea - Softcover
Inhaltsangabe
How would you manage and grow your business if you had to live with your team and clients? Paul Rutter is a customer-experience expert and has survived three decades of life at sea as a cruise director for the largest ships in the world. In You Can't Make This Ship Up, he recounts the hilarity of life on the high seas and the lessons he learned along the way. These lessons and life-defining moments are the perfect guide for sea and land-based businesses to thrive in a culture based around exceptional customer service.
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Über die Autorin bzw. den Autor
Paul has managed and guided some of the largest and most luxurious cruise ships in the world, taking him to speak on stages all over the globe where living with his customers, clients, and co-workers was a way of life. His time on the high seas has taught him that approaching customer service with the intent to exceed his customer's expectations, rather than just meet them, higher levels of customer satisfaction, retention, loyalty, and repeat business can be experienced.
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You Can't Make This Ship Up: Business Strategies, Life Lessons, and True Stories from Forty Years at Sea
Verlag:
Smooth Sailing Communication, 2021
ISBN 10: 1646634454
ISBN 13: 9781646634453
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Anbieter: Redux Books, Grand Rapids, MI, USA
Verkäuferbewertung 5 von 5 Sternen
Paperback. Zustand: Very Good. Paperback. Pages are clean and unmarked. Covers show very minor shelving wear.; 100% Satisfaction Guaranteed! Ships same or next business day! Artikel-Nr. 142502180022
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You Can't Make This Ship Up: Business Strategies, Life Lessons, and True Stories from Forty Years at Sea
Verlag:
Smooth Sailing Communication, 2021
ISBN 10: 1646634454
ISBN 13: 9781646634453
Gebraucht
Paperback
Anbieter: ThriftBooks-Atlanta, AUSTELL, GA, USA
Verkäuferbewertung 5 von 5 Sternen
Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Artikel-Nr. G1646634454I4N00
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Beispielbild für diese ISBN
You Can't Make This Ship Up: Business Strategies, Life Lessons, and True Stories from Forty Years at Sea
Verlag:
Smooth Sailing Communication, 2021
ISBN 10: 1646634454
ISBN 13: 9781646634453
Gebraucht
Paperback
Anbieter: ThriftBooks-Atlanta, AUSTELL, GA, USA
Verkäuferbewertung 5 von 5 Sternen
Paperback. Zustand: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less. Artikel-Nr. G1646634454I5N00
Anzahl: 1 verfügbar
Beispielbild für diese ISBN
You Can't Make This Ship Up: Business Strategies, Life Lessons, and True Stories from Forty Years at Sea
Verlag:
Smooth Sailing Communication, 2021
ISBN 10: 1646634454
ISBN 13: 9781646634453
Gebraucht
Paperback
Anbieter: ThriftBooks-Dallas, Dallas, TX, USA
Verkäuferbewertung 5 von 5 Sternen
Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Artikel-Nr. G1646634454I4N00
Anzahl: 1 verfügbar
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You Can't Make This Ship Up: Business Strategies, Life Lessons, and True Stories from Forty Years at Sea
Anbieter: Redux Books, Grand Rapids, MI, USA
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Paperback. Zustand: New. Paperback. An unused, unmarked and unblemished copy.; 100% Satisfaction Guaranteed! Ships same or next business day! Artikel-Nr. 132412260008
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You Can't Make This Ship Up: Business Strategies, Life Lessons, and True Stories from Forty Years at Sea
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You Can\ t Make This Ship Up: Business Strategies, Life Lessons, and True Stories from Forty Years at Sea
Anbieter: moluna, Greven, Deutschland
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Zustand: New. Über den AutorrnrnPaul has managed and guided some of the largest and most luxurious cruise ships in the world, taking him to speak on stages all over the globe where living with his customers, clients, and co-workers was a way of life. His. Artikel-Nr. 521397397
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