The ASTD Handbook of Measuring and Evaluating Training - Softcover

Über die Autorinnen und Autoren

Patti Phillips is president and CEO of the ROI Institute and is the ATD Certification Institute's 2015 CPLP Fellow. Since 1997, she has worked with organizations in more than 60 countries as they demonstrate the value of a variety of programs and projects. Patti serves on the board of the Center for Talent Reporting, as Distinguished Principal Research Fellow for The Conference Board, and as faculty on the UN System Staff College in Turin, Italy.

Patricia P. Phillips is internationally renowned as an expert in the field of accountability, measurement, and evaluation and is in constant demand as a presenter at workshops and conferences throughout the world. She is president and CEO of the ROI Institute, a research, benchmarking, and consulting organization. She is also chair and CEO of the Chelsea Group, an international consulting group that supports public sector organizations in their efforts to build accountability into their training, human resources, and performance improvement programs.

Phillips is a facilitator for ASTD's ROI and Measuring and Evaluating Learning Workshops and an adjunct professor for graduate-level evaluation courses. She holds a PhD in International Development and a master's degree in Public and Private Management and has written 15 books on the subject of measurable performance, many of them with ASTD Press. She resides in Chelsea, Alabama.