Dealing With Difficult People: Proven Strategies for Handling Stressful Situations and Defusing Tensions - Softcover

Cava, Roberta

 
9780749920517: Dealing With Difficult People: Proven Strategies for Handling Stressful Situations and Defusing Tensions

Inhaltsangabe

Many people have to deal with irate, rude, impatient, emotional, persistent and aggressive people in the course of their work and home lives. The aim of this advice book is to teach the techniques which will improve the reader's communication skills and help to control anger and stress.

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Reseña del editor

Many people have to deal with irate, rude, impatient, emotional, persistent and aggressive people in the course of their work and home lives. The aim of this advice book is to teach the techniques which will improve the reader's communication skills and help to control anger and stress.

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Weitere beliebte Ausgaben desselben Titels

9780749910198: Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions

Vorgestellte Ausgabe

ISBN 10:  0749910194 ISBN 13:  9780749910198
Verlag: Piatkus Books, 1990
Hardcover