Operations Management: The Basics (Basics of Business Series) - Softcover

Inhaltsangabe

Providing an invaluable short introduction to operations management, this book covers: definitions; product design; service design; classical processes such as Taylorism, batch and flow; emerging strategies, such as JIT, BPR; and inputs, including materials, human resource management, and customer service. This is an ideal quick reference guide for students or managers in operations management. Providing an invaluable short introduction to operations management, this book covers: definitions; product design; service design; classical processes such as Taylorism, batch and flow; emerging strategies, such as JIT, BPR; and inputs, including materials, human resource management, and customer service. This is an ideal quick reference guide for students or managers in operations management.

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