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MANAGEMENT: MEETING AND EXCEEDING CUSTOMER EXPECTATIONS, Ninth Edition is a comprehensive survey of the principles and practices of management as they are being applied around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters' narratives: 1) the never-ending effort by managers and organizations to meet or exceed customer needs, and 2) the need of organizations and their people to be guided by effective leadership.
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MANAGEMENT: MEETING AND EXCEEDING CUSTOMER EXPECTATIONS, Ninth Edition is a comprehensive survey of the principles and practices of management as they are being applied around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters' narratives: 1) the never-ending effort by managers and organizations to meet or exceed customer needs, and 2) the need of organizations and their people to be guided by effective leadership.
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Management: Meeting and Exceeding Customer Expectations (with InfoTrac & Xtra Printed Access Card)
Verlag:
South-Western College Pub (edition 9), 2007
ISBN 10: 0324423012
ISBN 13: 9780324423013
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Hardcover. Zustand: Fair. 9. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way. Artikel-Nr. 0324423012-7-1
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Management: Meeting and Exceeding Customer Expectations (with InfoTrac & Xtra Printed Access Card)
Verlag:
South-Western College Pub (edition 9), 2007
ISBN 10: 0324423012
ISBN 13: 9780324423013
Gebraucht
Hardcover
Anbieter: BooksRun, Philadelphia, PA, USA
Verkäuferbewertung 5 von 5 Sternen
Hardcover. Zustand: Good. 9. It's a preowned item in good condition and includes all the pages. It may have some general signs of wear and tear, such as markings, highlighting, slight damage to the cover, minimal wear to the binding, etc., but they will not affect the overall reading experience. Artikel-Nr. 0324423012-11-1
Anzahl: 1 verfügbar
Beispielbild für diese ISBN
Management: Meeting and Exceeding Customer Expectations (with InfoTrac & Xtra Printed Access Card)
Verlag:
South-Western College Pub, 2007
ISBN 10: 0324423012
ISBN 13: 9780324423013
Gebraucht
Hardcover
Anbieter: ThriftBooks-Dallas, Dallas, TX, USA
Verkäuferbewertung 5 von 5 Sternen
Hardcover. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Artikel-Nr. G0324423012I3N00
Anzahl: 1 verfügbar
Beispielbild für diese ISBN
Management: Meeting and Exceeding Customer Expectations (with InfoTrac & Xtra Printed Access Card)
Verlag:
South-Western College Pub, 2007
ISBN 10: 0324423012
ISBN 13: 9780324423013
Gebraucht
Hardcover
Anbieter: ThriftBooks-Dallas, Dallas, TX, USA
Verkäuferbewertung 5 von 5 Sternen
Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Artikel-Nr. G0324423012I4N00
Anzahl: 1 verfügbar