A comprehensive survey of the principles and practices of management as they are currently being applied in the United States and around the world. Two continuing themes throughout are the continuous effort to meet or exceed customers' needs and that organisations and their people have to be guided by effective leadership.
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The eighth edition of Management: Meeting and Exceeding Customer Expectations is a comprehensive survey of the principles and practices of management as they are currently being applied, in the United States and around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters' narratives: (1) the never-ending effort by managers and organizations to meet or exceed customers' needs and (2) the need organizations and their people have to be guided by effective leadership.
A comprehensive survey of the principles and practices of management as they are currently being applied in the United States and around the world. Two continuing themes throughout are the continuous effort to meet or exceed customers' needs and that organisations and their people have to be guided by effective leadership.
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Versandziele, Kosten & DauerAnbieter: Better World Books, Mishawaka, IN, USA
Zustand: Good. 8th Edition. Used book that is in clean, average condition without any missing pages. Artikel-Nr. 3947955-6
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Anbieter: ThriftBooks-Dallas, Dallas, TX, USA
Hardcover. Zustand: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less 3.55. Artikel-Nr. G0324259131I2N00
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