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The author takes you sequentially through the activities required to lead a lasting change from vision to final realization. More importantly, he stresses the balance between process improvement and people improvement.
Each brief chapter covers a specific topic in a framework, which leads you directly to the issues that concern your organization. Throughout the book are checklists, tables, questionnaires, and other helpful tools to support your quality implementation. In addition, Merrill supplies examples showing you what went wrong with other organizations and the successful course of corrections they made.
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Buchbeschreibung Zustand: Very Good. Very Good condition. Good dust jacket. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner's name, short gifter's inscription or light stamp. Artikel-Nr. U08A-04954
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Buchbeschreibung Zustand: Good. 1st Edition. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Artikel-Nr. 2074155-75
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Buchbeschreibung Zustand: Very Good. 1st Edition. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Artikel-Nr. 2074157-6
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