Managing the Outpatient Medical Practice: Strategies for a Changing Environment - Hardcover

"Dr. Landholt frames the future of medical practice in surprisingly simple terms. He focuses on the key elements of patient satisfaction, and clearly explains how patient-centered care can be achieved through improving the process of health care delivery." (Donald J. Lloyd, FACMPE) "Dr. Landholt and The Coker Group present a 'hands on' practical guide to steering a medical practice through the new health care delivery maze . . . enough detail to be helpful, but general enough to fit a variety of practice settings." (Jean Edwards Holt, MD, FACS) "Dr. Landholt's book should be on the bookshelf of all physicians and administrators in group practice. A very thorough, diagnostic approach to managing an outpatient practice with many practical tools for the physician-administrator team. An excellent look at total office automation with many examples and guidelines to assist the practice." (Leila Haynes, CMA-A, CMPE)

This book gives readers a new approach to management of a medical practice--for now and in the future. Using a straightforward, rational approach to the management of the outpatient clinic the authors present managers and physicians with a comprehensive look at the structure and function of a successful outpatient practice, and review management's role in maintaining a thriving enterprise. Strategies for improving each step of the physician/patient encounter are presented, with practical tools for problem solving.

Topics addressed include the following:
• Identifying and deploying appropriate resource allocations to ensure streamlined operations
• Achieving patient satisfaction through improving the process of health care delivery
• Defining personnel needs for a practice to achieve a proficient operations team
• Providing examples and guidelines for tooling the office for automation
• Applying business and operational principles to reshape or re-engineer the outpatient medical practice for the future