Reseña del editor:
Focuses on the improvement of quality, customer satisfaction and profitability. The text provides a proven, step-by-step method for achieving QS-9000 registration economically and efficiently: TAP-PDSA (Train, Analyze and Plan-Plan, Do, Study, Act). It delineates successful registration efforts conducted by the author using the TAP-PDSA approach.
Contraportada:
Focusing on the improvement of quality, customer satisfaction, and profitability, this unique reference provides a proven, step-by-step method for achieving QS-9000 registration economically and efficiently - TAP-PDSA (Train, Analyze, and Plan-Plan, Do, Study, Act). Sequentially organized from the beginning of a registration effort to life after registration, QS-9000 Implementation and Registration discusses the prerequisite QS/ISO 9000 knowledge required before initiating registration...establishes the proper framework for launching the registration effort..describes in detail the quality system design and documentation process...furnishes an in-depth QS-9000 TAP-PDSA registration plan and supplies real-life examples of aduit plans, schedules, and reports...explains the registrar selection process using quality, cost, and delivery criteria...offers an in-depth, illustrated explanation of Deming's 14 points of management as they relate to QS-9000...examines the importance of measurements for the QS-9000 effort...includes a partial listing of IASG (International Automotive Sector Group) sanctioned interpretations...and more.
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