Liespotting - Hardcover

"Every decision maker in your organization should read this breakthrough book. It is practical, hands-on and founded on years of research. It offers the easily accessible methods to spot and stop what has become the most insidious business cost today...deception." --Richard Whiteley, Best-selling author of The Customer Driven Company, Customer Centered Growth, Love the Work You're With, and The Corporate Shaman "All businesses spend a tremendous amount of time and money trying to detect just how truthful people are. The stakes are high. Despite the fact that few of us have never studied how to objectively read people and understand the many established ways of detecting unconscious communication, we are surprised at how often we get it wrong when the whole truth is finally known. This book changes the odds, and does it in a straightforward, useful and engaging way. It's worth every minute you spend reading it." --Jay Walker, Founder, Priceline.com and named inventor on more than 400 U.S. patents.

People - friends, family members, work colleagues, salespeople - lie to us all the time. Daily, hourly, constantly. None of us are immune, and all of us are victims. According to studies by several different researchers, most of us encounter nearly two hundred lies a day. Now there's something we can do about it. "Liespotting" links three disciplines - facial recognition training, interrogation training, and a comprehensive survey of research in the field - into a specialized body of information developed specifically to help business leaders detect deception and get the information they need to successfully conduct their most important interactions and transactions. Some of the nation's leading business executives have learned to use these methods to root out lies in high stakes situations. Why? Because a global Deception Epidemic has emerged, that began with Enron, Worldcom, and the dot-com bust, and has now peaked with the mortgage crisis, Madoff and a fourteen billion dollar tainted milk controversy in China. Trust has hit an all time low. "Liespotting" is the first book to bring years of knowledge - previously found only in the intelligence community, police training academies, and universities - into the corporate boardroom, the manager's meeting, the job interview, the legal proceeding, the deal negotiation, and everyday transactions.