This book offers a comprehensive introduction to workflow management, the management of business processes with information technology. By defining, analyzing, and redesigning an organization's resources and operations, workflow management systems ensure that the right information reaches the right person or computer application at the right time. The book provides a basic overview of workflow terminology and organization, as well as detailed coverage of workflow modeling with Petri nets. Because Petri nets make definitions easier to understand for nonexperts, they facilitate communication between designers and users. The book includes a chapter of case studies, review exercises, and a glossary.

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"This book is an insightful, authoritative source on workflow modeling and analysis." - Amit P. Sheth, Director, Large Scale Distributed Information Systems Lab and Professor, Department of Computer Science, University of Georgia; "Business process management techniques are of increasing importance in research and in practice; I consider knowledge in this field indispensable for young professionals. I use Workflow Management in my university courses because it combines sound modeling techniques with experience from applications in an impressive way." - Ruediger Valk, Professor of Informatics/Computer Science, University of Hamburg, Germany; "This book provides a very good, wide-ranging introduction to the theory of workflow technology. Of particular note is the rigorous derivation of workflow process models using Petri-net formalization." - David Hollingsworth, Distinguished Engineer, ICL Pathway, UK and Chairman, Workflow Management Coalition, Technical Committee"

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