OPEN-Question Selling: Unlock Your Customer's Needs to Close the Sale. by Knowing What to Ask and When to Ask It
Gee, Jeff, Gee, Val
ISBN 10: 0071484728 ISBN 13: 9780071484725
Verlag: McGraw-Hill Education, 2007
Gebraucht
Softcover
Verkäufer
Better World Books, Mishawaka, IN, USA
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Beschreibung
Beschreibung:
Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Bestandsnummer des Verkäufers 7756265-6
Inhaltsangabe:
Build stronger relationships with customers through the OPEN Questioning technique
By asking four types of questions-Operational, Problem, Effect, and Nail Down-you can address customer needs, find connections, and build the kind of relationships that enable you to close more sales.
This hands-on guide shows how to use OPEN Question Selling throughout the sales process, from getting in the door to handling objections to making the close. With more than 100 sample questions and end-of-chapter exercises, you'll soon be on your way to building winning customer relationships.
Über die Autorin bzw. den Autor:
Val Gee and Jeff Gee are the authors of Super Service, Customer Services Training Tool Kit, and The Winner's Attitude. Their SuperService™ curriculum has been described as “one of the best” by many major companies.
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Bibliografische Details
Titel: OPEN-Question Selling: Unlock Your ...
Verlag: McGraw-Hill Education
Erscheinungsdatum: 2007
Einband: Softcover
Zustand: Very Good
Auflage: 1st Edition.