This bold and thought-provoking challenge to American business explains how by
breaking the frame of outdated organizational forms, businesses can break free of the systemic forces holding them back and face the complex ethical demands of business now and in the twenty-first century. Proposes a strikingly new and different design for organizations based on four key dimensions of business life and success: knowledge and learning, recovery and development, service and spirituality, and operations.
IAN I. MITROFF is the author of many books including The Unbounded Mind (1993). He is Harold Quinton Distinguished Professor of Business Policy and Strategic Management and director of the Center for Crisis Management at the Graduate School of Business, University of Southern California. RICHARD O. MASON is professor of management and former dean of the Cox School of Business at Southern Methodist University. CHRISTINE M. PEARSON is coauthor (with Ian Mitroff) of Crisis Management (Jossey-Bass, 1993) and is assistant professor of management at the University of North Carolina at Chapel Hill.