The Engaged Caregiver: How to Build a Performance-Driven Workforce to Reduce Burnout and Transform Care

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Joseph Cabral is Chief Human Resources Officer (CHRO) and President of Workforce Solutions at Press Ganey. Prior to this, he held CHRO positions at Partners HealthCare, Cleveland Clinic, and Northwell Health. He has held HR leadership roles at NewYork–Presbyterian Hospital and Boston Children’s Hospital. 

Thomas H. Lee, MD, is Chief Medical Officer of Press Ganey, where he is responsible for developing clinical and operational strategies to measure and improve the patient experience. An internist and cardiologist, he continues to practice primary care at Brigham and Women’s Hospital in Boston. He is the author of An Epidemic of Empathy in Healthcare.

Martin Wright is a Partner in Press Ganey’s Transformational Advisory Services group focused on the caregiver experience, including safety culture and employee and physician engagement. Prior to this, he was VP of Engagement Services at Avatar Solutions, where he spearheaded strategic planning, solution development, client engagements, and team leadership.