Titel: The E-Process Edge : Creating Customer Value and Business Wealth in the Internet
Verlag: McGraw-Hill Osborne
Erscheinungsjahr: 2000
Sprache: Englisch
ISBN-10: 0072126264
ISBN-13: 9780072126266
Einband: Hardcover
Auflage: 1st.
Zustand: Very Good
Gewicht: 1,356�Pfund

�ber diesen Titel

Inhaltsangabe

This book is a practical roadmap that shows managers and technology decision-makers exactly how to improve their processes and capabilities, gain the competitive advantage through relationships, and help their companies build wealth. Revealing the advantages of eProcess, the authors show how to combine new technology with business processes to generate faster revenue growth and greater profits through relationships and repeat business.

Peter Keen has sold over 200,000 copies of 3 best-sellers, and is a regular columnist for ComputerWorld, a regular keynote speaker at conferences and is also the founder and Chairman of Keen Innovations. Organisation's with which he has worked include British Airways, British Telecom, Citibank, Glaxo and IBM. Mark McDonald is one of the top e-commerce veterans at Andersen Consulting, and is a popular speaker on the issues of eCommerce. Already attracting significant attention, this book is certain to be a best-seller!

�ber die Autorinnen und Autoren

Peter Keen (Fairfax Station, VA) is the founder and Chairman of Keen Innovations. He has served on the faculties of Harvard, MIT, and Stanford, with visiting positions at Wharton and Oxford. In 1994, he was profiled by Forbes magazine as the consultant from Paradise. In 1988, he was named by Information Week as one of the top ten consultants in the information technology field. Some of the companies he's worked with include: British Airways, British Telecom, Citibank, Glaxo, IBM, MCI, and many others. He is also a profile writer, author of many books that have strongly influenced the business-technology dialogue.

Mark P. McDonald (St. Charles, IL) is an Associate Partner with the Andersen Consulting Centre for Process Excellence. He works with leading-edge projects around the world addressing issues of eCommerce, rapid development, and product development. Mark is a sought out speaker on these issues and has authored several articles and papers on these subjects.

��ber diesen Titel� kann sich auf eine andere Ausgabe dieses Titels beziehen.

Anbieterinformationen

Better World Books is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the UK, and around the world. Since its launch in 2003, Better World Books has raised over $35 million for libraries and literacy, donated over 38 million books, and reused or recycled more than 475 million books.

Zur Homepage des Verk�ufers

Unternehmensdaten des Verk�ufers

Better World Books Marketplace, Inc.
55742 Currant Road, Mishawaka, IN, 46545, U.S.A.

Gesch�ftsbedingungen und Versandinformationen

Verkaufsbedingungen

Better World Books (BWB) values your satisfaction and offers you returns within thirty (30) days after the estimated delivery date on most items. All returned items must be in the original condition; used items should include the SKU sticker located on the spine or back of the product.

If you have an incomplete, incorrect, or damaged shipment, please contact our Customer Care team via Abebooks contact seller options before proceeding with the return.Please keep in mind that because we deal mostl...

Mehr Information

Widerrufsbelehrung

Versandbedingungen

Please allow 1-2 business days for order fulfillment.

Versandkosten innerhalb von USA

Versandkosten innerhalb von USA
Bestellmenge	4 bis 8�Werktage	3 bis 5�Werktage
Erster Artikel	EUR 0.00	EUR 8.52

Die Versandzeiten werden von den Verk�uferinnen und Verk�ufern festgelegt. Sie variieren je nach Versanddienstleister und Standort. Sendungen, die den Zoll passieren, k�nnen Verz�gerungen unterliegen. Eventuell anfallende Abgaben oder Geb�hren sind von der K�uferin bzw. dem K�ufer zu tragen. Die Verk�uferin bzw. der Verk�ufer kann Sie bez�glich zus�tzlicher Versandkosten kontaktieren, um einen m�glichen Anstieg der Versandkosten f�r Ihre Artikel auszugleichen.