wiley mär 2009 (93 Ergebnisse)

Taschenbuch. Zustand: Neu. Neuware - Praise for Chocolates on the Pillow Aren't Enough'Jonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer's experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience, from start to finish, well, it's true--chocolates on the pillow are not enough. A great read!'--David Neeleman, founder and CEO, JetBlue Airways Corporation'If you don't work for your customer, you're not doing your job. Who better to turn to for lessons in great customer experiences than Jonathan Tisch He has long been one of the most respected leaders in travel and hospitality, and when it comes to treating all customers like guests, to put it simply, he gets it. And then some.'--Millard S. Drexler, Chairman and CEO, J. Crew Group'What brings customers back to my restaurants Why do viewers watch my TV show It's more than Bam! It's delivering a kicked-up customer experience. Tisch is the guy who knows how to do this best. His book gives the inside scoop on how to excite your customers and bring 'em back for more.'--Emeril Lagasse'Attention to detail, passion, and dedication are a few of the things that made me successful as an athlete. Jonathan knows that by doing the same in business, you maximize the customer's experience and outscore the competition.'--Tiki Barber.

Taschenbuch. Zustand: Neu. Neuware - Get creative with paper projects the whole family will enjoy!

Taschenbuch. Zustand: Neu. Neuware - What is Your Social I.Q. 'Every day I meet leaders with very high mental IQ's and very low social IQ's. Social Intelligence shows why it is important to have both! It is filled with wonderful stories and examples that show what social intelligence is and, more important, how to develop yours. This book is recommended reading for any leader and any coach.'--Marshall Goldsmith, co-editor, The Leader of the Future and Global Leadership'In Social Intelligence Karl Albrecht engages us in a lively, insightful, and compelling exploration of the most crucial of human competencies. Full of real-life examples, a memorable framework, and practical tools and skills, Social Intelligence is a must-have guide for navigating our way through the sometimes mystifying, sometimes hilarious, and always stimulating world of person-to-person interactions. You will laugh, nod, go 'hmmm,' and just plain enjoy yourself. Hurry up and buy this book. You'll want to read it before your next encounter with a fellow human.'--Jim Kouzes, co-author, The Leadership Challenge'The constant interaction between human beings is a complex, dynamic phenomenon. Powerfully convincing, Albrecht's Social Intelligence brilliantly adds another facet of understanding to why some succeed with people and others don't. His S.P.A.C.E. interaction theory was especially fascinating. What a remarkable contribution!'--Stephen R. Covey, author, The 7 Habits of Highly Effective People and The 8th Habit: From Effectiveness to Greatness'Karl Albrecht pulls from a lifetime of experience to make his model come to life. He is a master storyteller, and pulls on his eclectic knowledge of films, politics, and even Popeye to get his points across. You will dog-ear and highlight every other page!'--Beverly L. Kaye, co-author, Love 'Em or Lose 'Em: Getting Good People to Stay and Love It, Don't Leave It: 26 Ways to Get What You Want at Work.

Taschenbuch. Zustand: Neu. Neuware - X-Men is one of the most popular comic book franchises ever, with successful spin-offs that include several feature films, cartoon series, bestselling video games, and merchandise. This is the first look at the deeper issues of the X-Men universe and the choices facing its powerful 'mutants,' such as identity, human ethics versus mutant morality, and self-sacrifice.J. Jeremy Wisnewski (Oneonta, NY) is Assistant Professor of Philosophy at Hartwick College and the editor of Family Guy and Philosophy (978-1-4051-6316-3) and The Office and Philosophy (978-1-4051-7555-5). Rebecca Housel (Rochester, NY) is a professor at Rochester Institute of Technology, where she teaches about writing and pop culture. For William Irwin's biography, please see below.

Taschenbuch. Zustand: Neu. Neuware - > --Ken Blanchard, coauthor of The One Minute Manager.

Taschenbuch. Zustand: Neu. Neuware - Homeschooling the Child with Autism.

Taschenbuch. Zustand: Neu. Neuware - '. a primer of the heart on how to make reading magical again.'\*--Carol Ann Tomlinson.

Buch. Zustand: Neu. Neuware - PRAISE FOR Living LIKE YOU MEAN IT.

Taschenbuch. Zustand: Neu. Neuware - Ensure a healthy harvest through environmentally friendly gardening techniques.

Taschenbuch. Zustand: Neu. Neuware - Praise for Roadmaps and Revelations.

Taschenbuch. Zustand: Neu. Neuware - When Geoffrey Holmes published 'British Politics in the Age of Anne' in 1967 it was seen as a masterpiece of historical research and writing and quickly became the accepted interpretation of the politics of the early eighteenth century, displacing the previous one based on the methodology pioneered by Sir Lewis Namier. In 1987 a revised edition was published, and 20 years on from that a distinguished group of historian have come together to produced the articles in this volume looking at the various aspects of the book and assessing how Holmes's work has been taken up and developed in the various fields covered by him in 'British Politics' and in some of his later writings. The present volume also takes some topics which Holmes's only touched upon, such as gender, jacobite and urban history, to see how his influence has been felt in these fields.

Buch. Zustand: Neu. Neuware - Praise for Signs & Wonders.

Taschenbuch. Zustand: Neu. Neuware - FundSpy.

Taschenbuch. Zustand: Neu. Neuware - To be successful in business you must be able to attract the right clients and persuade them to buy. However, on the internet, people only see what the search engines direct them to and the competition for those top spots is fierce. So how do you ensure that your business is front-and-center when prospects are searching for solutions The answer is The Findability Formula. The Findability Formula is for anyone who wants to improve results from Internet marketing. The book is specifically written for business owners who are frustrated with a website that is not showing up in search results and not generating business. The Findability Formula will help readers understand how prospects and customers search for products and services on the Internet, and will show them, step-by-step, how to optimize their findability. The book will be a non-technical guide to effectively building and implementing, from the ground up, an Internet search marketing program that gets results. The reader will learn how paid search works, and how paid and organic search can work together to create optimum web visibility and reduce paid search costs over time. The basic message of the book is that there is a formula for findability and for converting prospects to purchasers.Readers' Benefits from The Findability Formula:\* A complete step-by-step approach to search engine marketing applicable to any product or service, The Findability Formula will include easy-to-follow instruction from chapter to chapter as well as launch checklists in the appendix.\* The most up-to-date search research and statistics available, including uncommon ways to connect with your online buyer.\* Shows the reader how to avoid common search marketing mistakes that cost big money. How to not be bullied and take control of in-house e-commerce department strategies and SEM agencies.\* A small company can compete successfully in search with larger, well-established competitors. How to work smarter to get even better search engine 'findability'.\* Maximizes the reader's investment. The reader won't waste money by needlessly paying for 'clicks' from customers who have no intention of buying. The investment in this book will be repaid thousands of times over.\* Saves time, money and energy in creating in-house search marketing programs and properly tracking results by keyword. Negates the need to hire outside SEM agencies.

Taschenbuch. Zustand: Neu. Neuware - Praise for How Harvard and Yale Beat the Market'How Harvard and Yale Beat the Market is a must-read for anyone managing his own or other people's money. It demystifies new investments such as hedge funds and principal-protected products. This engaging handbook belongs in every investor's library.'-Deborah Weir, Parker Global Strategies, author of Timing the Market: How to Profit in the Stock Market Using the Yield Curve, Technical Analysis, and Cultural IndicatorsIn today's volatile market, investors are looking for new ways to lower their risk profile. For author Matthew Tuttle, the best means of achieving this goal is to look towards large university endowments-which attempt to capture consistent returns while maintaining a low level of risk.How Harvard and Yale Beat the Market explores the benefits of endowment investing and shows you how to structure your individual investment endeavors around an endowment-type portfolio. While the average investor doesn't have access to many of the money managers and vehicles that high-profile endowments use, you can still learn from the investment strategies outlined here and implement them in your own investment activities. Filled with timely tips and practical advice from an expert who designs portfolios based on endowment investment strategies, How Harvard and Yale Beat the Market will put you in a better position to achieve investment success.

Taschenbuch. Zustand: Neu. Neuware - Learn to:

Buch. Zustand: Neu. Neuware - Praise for In Due Season.

Buch. Zustand: Neu. Neuware - 'THIS BOOK IS EMOTIONALLY ENGAGING AND THE MESSAGE IS FANTASTIC.' -- ROBERT SUTTON, AUTHOR OF THE NO ASSHOLE RULE.

Buch. Zustand: Neu. Neuware - In Lead, Sell, or Get Out of the Way, Ron Karr outlines a repeatable process based on the powerful idea that great sellers lead relationships in the same way that great leaders sell ideas. This customer-focused mindset is the key to Ron Karr's proven leadership selling process. Using 20 years of research with companies of all sizes, Karr reveals what great sellers do, and shows how anyone can implement the same powerful principles. He reveals the seven critical traits of a sales leader, which include vision, customer focus, creative thinking, and accountability. Developing the seven traits is the key that helps salespeople shift from a task-oriented sales process to a purpose-oriented process. When that happens, sales excellence results.Ron Karr (Westwood, NJ) is a popular public speaker and in-demand business consultant known as 'America's Business Transformation Expert.' As President of Karr Associates, Inc., he specializes in helping organizations and professionals generate remarkable sales and operational results.

Taschenbuch. Zustand: Neu. Neuware - The way in which we understand the concept of intelligence is rooted in metaphor and metonymy; for example, it is common to describe people as 'bright' or 'thick'. This book explores the motivation for some of the lexemes in this semantic field across the history of the English language, considering the range of cognitive mechanisms and cultural factors that can inform metaphorical and metonymical mappings.Provides a much-needed diachronic approach to theories of metaphor and metonymy within cognitive semantics, building on the work of scholars such as Geeraerts and SweetserArgues that a diachronic approach offers a fresh perspective which can both complement and challenge current theories of metaphor and metonymyExplores both cognitive and cultural issues relating to motivation, and takes account of established theories of semantic change alongside recent work in cognitive linguisticsConsiders three of the concepts that have been important in the way intelligence is conceptualized diachronically: the senses, density, and animalsIncludes a detailed case study of these source concepts which provides a starting point for a wider discussion about the nature of mapping processes.

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Buch. Zustand: Neu. Neuware - Praise for Business Agility: Sustainable Prosperity in a Relentlessly Competitive World.

Taschenbuch. Zustand: Neu. Neuware - Data warehousing is one of the hottest business topics, and there's more to understanding data warehousing technologies than you might think. Find out the basics of data warehousing and how it facilitates data mining and business intelligence with Data Warehousing For Dummies, 2nd Edition.Data is probably your company's most important asset, so your data warehouse should serve your needs. The fully updated Second Edition of Data Warehousing For Dummies helps you understand, develop, implement, and use data warehouses, and offers a sneak peek into their future. You'll learn to:\* Analyze top-down and bottom-up data warehouse designs\* Understand the structure and technologies of data warehouses, operational data stores, and data marts\* Choose your project team and apply best development practices to your data warehousing projects\* Implement a data warehouse, step by step, and involve end-users in the process\* Review and upgrade existing data storage to make it serve your needs\* Comprehend OLAP, column-wise databases, hardware assisted databases, and middleware\* Use data mining intelligently and find what you need\* Make informed choices about consultants and data warehousing productsData Warehousing For Dummies, 2nd Edition also shows you how to involve users in the testing process and gain valuable feedback, what it takes to successfully manage a data warehouse project, and how to tell if your project is on track. You'll find it's the most useful source of data on the topic!

Buch. Zustand: Neu. Neuware - In Sell Short, author Michael Shulman demystifies the art of short-selling and reveals how investors can successfully use this approach to profit from busted stocks in both up and down markets. Sell Short provides readers with a comprehensive overview of how to capture significant profits with this method by implementing put options in their investment program. And while Shulman focuses on shorting company stocks, he also offers tools and techniques for shorting markets and indices, specific sub-segments of the market, real estate (through REITs), and commodity plays. Filled with real-world examples and detailed case studies, this reliable resource will show readers how money can be made when taking the short side of a trade.Michael Shulman (Rockville, MD) is the Editor of ChangeWave Shorts, a weekly newsletter from InvestorPlace Media that educates and informs readers on short-selling stocks.

Taschenbuch. Zustand: Neu. Neuware - Spread trading-trading complex, multi-leg structures--is the new frontier for the individual options trader. This book covers spread strategies, both of the limited-risk and unlimited-risk varieties, and how and when to use them.All eight of the multi-leg strategies are here: the covered-write, verticals, collars and reverse-collars, straddles and strangles, butterflies, calendar spreads, ratio spreads, and backspreads. Vocabulary, exercises and quizzes are included throughout the book to reinforce lessons.Saliba, Corona, and Johnson are the authors of Option Strategies for Directionless Markets.

Buch. Zustand: Neu. Neuware - Most people don't know it yet, but branding is dead. Of course, we need to know about the things we want to buy, but the billions of pounds spent on logos, sponsorships, and jingles have little - if anything - to do with consumer behaviour. For example:-Dinosaur-headed execs in Microsoft ads didn't help sell software.-Citibank's artsy 'live richly' billboards didn't prompt a single new account.-United Airlines' animated TV commercials didn't fill more seats on airplanes.In Branding Only Works on Cattle, branding guru Jonathan Salem Baskin reveals that modern consumers are harder to find, more difficult to convince, and even harder to retain. They make decisions based on experience - so what matters isn't how creative, cool, or memorable the advertising is, but how companies can affect consumer behaviour. Marketing communications, distribution strategies, and customer service are all contributing to the new branding. This book will be the essential guide to understanding and thriving on this new branding dynamic.

Taschenbuch. Zustand: Neu. Neuware - Designed to accompany the survey text Early Modern England, 1485-1714: a Narrative History, this updated and substantially revised sourcebook guides students through an impressive array of documents from the Tudor-Stuart period.

Taschenbuch. Zustand: Neu. Neuware - This handbook is aimed at clinicians and others who are engaged in caring for ageing adults with developmental disabilities. It is intended to inform understanding, promote assessment, assist in care planning, and especially to improve everyday living for this needy but sadly often neglected group of vulnerable individuals. The authors base their guidance on evidence, focusing on important insights that are likely to be valuable to the clinician interested in the care of the individuals on whose behalf the book has been prepared.

Taschenbuch. Zustand: Neu. Neuware - Disabled children who are unable to live at home are doubly needy: in addition to their disability, they are deprived of normal family life. Children who do not grow up in a stable, nurturing environment are unlikely to achieve their potential. Moreover, disabled children often have complex medical problems. Disabled children living away from home are often involved with many different professionals: although individually these professionals may provide appropriate support, the sum of their efforts rarely adds up to the actions of a 'good' parent. The book considers the key issues that must be addressed when disabled children move from the family home to new accommodation. It provides insights into the difficulties that these children face and looks at how the standards of care that they receive might be improved. It also makes suggestions about how professionals might work more effectively with each other and with the children's care-givers.