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Taschenbuch. Zustand: Neu. Neuware -This is a book of mathematical stories ¿ funny and puzzling mathematical stories. They tell of villains who try to steal secrets, heroes who encode their messages, and mathematicians who spend years on end searching for the best way to pile oranges.There are also stories about highway confusions occurring when the rules of Cartesian geometry are ignored, small-change errors due to ignorance of ancient paradoxes, and mistakes in calendars arising from poor numerical approximations.This book is about the power and beauty of mathematics. It shows mathematics in action, explained in a way that everybody can understand. It is a book for enticing youngsters and inspiring teachers.Nuno Crato is a leading science writer and mathematician, whose entertaining essays have won a number of international awards.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 240 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -The book presents the life and works of one of Germany's most famous computer scientists, Carl Adam Petri. It is written in a vivid and entertaining manner, providing an in-depth discussion of the background behind Petri's best-known contribution to computer science, the Petri net. In this way the book can be read as a first introduction to nets, but it also covers the theoretical, physical and philosophical foundations behind nets, thus facilitating a comprehensive understanding of the wider range of Petri's works. The book is intended for readers with a previous knowledge in computer science, as well as for ¿interested non-professionals¿, who want to get to know a remarkable personality of contemporary science.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 140 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -Neuromedia is an innovative examination of shared territories in neurobiological anatomy, physiology and media art. It reveals how scientists investigate perception and behaviour at the molecular, cellular and systems level. It demonstrates how interpretative forms of media art can help to demystify these complexities for diverse audiences. Under the reflective headings of inspiration, construction, challenges and reactions, it offers deep insights into the processes of art and science production. Assisted by essays from a museum director and an art historian, Neuromedia provides the background for readers about an exhibition of the same name at KULTURAMA in Zurich (2012), and suggests an alternative approach to scientific communication.Authors: Robert Atkins, Oliver Biehlmaier, Mitchel Paul Levesque, Stephan Neuhauss, Rolf Pfeifer, Claudia Rütsche, Jill Scott and Esther StoeckliSpringer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 172 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -Since human beings have been writing it seems there has been plagiarism. It is not something that sprouted with the advent of the Internet. Teachers have been struggling for years in countries all over the globe to find good methods for dealing with the problem of plagiarizing students. How do we spot plagiarism How do we teach them not to plagiarize And how do we deal with those who have been found out to be plagiarists The purpose of this book is to collect material on the various aspects of plagiarism in education with special attention given to the German problem of dissertation plagiarism. Since there is a wide-spread interest in the German plagiarism situation and in strategies for dealing with it, the book is written in English in order to be accessible to a larger audience.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 216 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -A companion publication to the international exhibition 'Transcending Tradition: Jewish Mathematicians in German-Speaking Academic Culture', the catalogue explores the working lives and activities of Jewish mathematicians in German-speaking countries during the period between the legal and political emancipation of the Jews in the 19th century and their persecution in Nazi Germany. It highlights the important role Jewish mathematicians played in all areas of mathematical culture during the Wilhelmine Empire and the Weimar Republic, and recalls their emigration, flight or death after 1933.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 304 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -Hidden Hunger is an increasing problem even in developed countries, whose potential negative consequences on long-term health are often overlooked and underestimated. Chronic malnutrition is at the core of the global hunger challenge facing science, politics, and economics. In plain language and with moving examples, Hans K. Biesalski describes how hidden hunger affects human health long before malnutrition becomes obvious. Worldwide, over one third of deaths among children under 5 years of age is associated with malnutrition. As poverty is the main reason for hidden hunger, addressing this dire challenge requires long-term policies. Land grabbing and climate change seriously counteract a lot of efforts to overcome hidden hunger. This book is a highly impressive call to action. Investment in agriculture and in particular in small-scale farmers to improve subsistence farming are among the approaches suggested to reach a sustainable solution.The author is head of the department of biochemistry and nutrition and managing director of the Food Security Center at the University of Hohenheim, Germany. He is a member of numerous advisory and expert groups for the World Health Organization (WHO), the Food and Agriculture Organization (FAO) and the Global Forum on Food Security and Nutrition.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 272 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -This book offers an introduction to cryptology, the science that makes secure communications possible, and addresses its two complementary aspects: cryptography¿--the art of making secure building blocks¿--and cryptanalysis¿--the art of breaking them. The text describes some of the most important systems in detail, including AES, RSA, group-based and lattice-based cryptography, signatures, hash functions, random generation, and more, providing detailed underpinnings for most of them. With regard to cryptanalysis, it presents a number of basic tools such as the differential and linear methods and lattice attacks.This text, based on lecture notes from the author¿s many courses on the art of cryptography, consists of two interlinked parts. The first, modern part explains some of the basic systems used today and some attacks on them. However, a text on cryptology would not be complete without describing its rich and fascinating history. As such, the colorfully illustrated historical part interspersed throughout the text highlights selected inventions and episodes, providing a glimpse into the past of cryptology.The first sections of this book can be used as a textbook for an introductory course to computer science or mathematics students. Other sections are suitable for advanced undergraduate or graduate courses. Many exercises are included. The emphasis is on providing reasonably complete explanation of the background for some selected systems.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 888 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -The Institute of Nuclear Medicine, founded in 1961, celebrates with this Festschrift, its Golden Jubilee. It has been a remarkable 50 years of progress of the radionuclide tracer methodology. From initial, physiology based experimentation, a full independent medical discipline evolved, and with it, a comprehensive clinical service. Diagnosis and Treatment with radiotracers have established the basis for Nuclear Medicine. Technological advances have permeated the field like none other, its multidisciplinary character and its translational research are embedded in the history of the Institute and its success. Recent and latest advances in the field promise a future as bright as has been witnessed and documented in the last 50 years.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 272 pp. Englisch.

Buch. Zustand: Neu. Neuware -Do we have the right recipes for the world of the future Springer-Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 248 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -In the past two decades much has been published on whiplash injury, yet both the confusion regarding the condition and the medicolegal discussion surrounding it have increased. In this scenario, a guide to recent and current international research in the field is more necessary than ever. Especially functional imaging methods ¿ such as single-photon emission tomography, positron emission tomography, functional MRI, and hybrid techniques ¿ have demonstrated a variety of significant brain alterations. This book accordingly offers a critical approach to the challenging interpretation of the new research data obtained using functional neuroimaging in whiplash injury. It covers all aspects, including the imaging tools themselves and the different methods of image analysis. Whiplash Injury: New Methods of Functional Neuroimaging will hopefully help patients, their relatives and friends, physicians, and others to understand this condition as a disease.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 64 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -In the past, services had a strong local and national focus. Professional services were very likely to be independently and autonomously organized from country to country in order to cater to local needs and local legal requirements. This has since changed radically, and highly integrated business and delivery models around the globe have become the status quo in clients¿ businesses and strategies. Serving clients on a global level requires professional services firms to adopt a structural change from local to distributed global sales and delivery.This book brings together many years of experience, current perspectives and future ideas of international business practitioners, academics, and market researchers. Along those lines it is structured into four parts. Part I ¿Winning Strategies and Innovative Ideas¿ lays the book¿s foundation: it discusses core strategies behind the globalization movement and introduces the major paradigms and ideas. Part II ¿Successful Processes for Realization¿ provides solutions for how to establish successful processes for delivering global professional services. Part III ¿Inspired Talent Management¿ goes to the core of the professional services industry: attracting, developing, and keeping the right talent in the right locations. Finally, Part IV offers ¿Experiences and Case Studies¿ on all aspects related to successfully building a globalized professional services firm.In short, this handbook provides professional services firms and their clients alike with a sound foundation for responding strategically to fundamental global changes and turning them into business advantages. It offers acomprehensive perspective of why and how to successfully globalize a professional services firm.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 296 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -People, problems, and proofs are the lifeblood of theoretical computer science. Behind the computing devices and applications that have transformed our lives are clever algorithms, and for every worthwhile algorithm there is a problem that it solves and a proof that it works. Before this proof there was an open problem: can one create an efficient algorithm to solve the computational problem And, finally, behind these questions are the people who are excited about these fundamental issues in our computational world.In this book the authors draw on their outstanding research and teaching experience to showcase some key people and ideas in the domain of theoretical computer science, particularly in computational complexity and algorithms, and related mathematical topics. They show evidence of the considerable scholarship that supports this young field, and they balance an impressive breadth of topics with the depth necessary to reveal the power and the relevance of the work described.Beyond this, the authors discuss the sustained effort of their community, revealing much about the culture of their field. A career in theoretical computer science at the top level is a vocation: the work is hard, and in addition to the obvious requirements such as intellect and training, the vignettes in this book demonstrate the importance of human factors such as personality, instinct, creativity, ambition, tenacity, and luck.The authors' style is characterized by personal observations, enthusiasm, and humor, and this book will be a source of inspiration and guidance for graduate students and researchers engaged with or planning careers in theoretical computer science.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 352 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -To examine, analyze, and manipulate a problem to the point of designing an algorithm for solving it is an exercise of fundamental value in many fields. With so many everyday activities governed by algorithmic principles, the power, precision, reliability and speed of execution demanded by users have transformed the design and construction of algorithms from a creative, artisanal activity into a full-fledged science in its own right. This book is aimed at all those who exploit the results of this new science, as designers and as consumers.The first chapter is an overview of the related history, demonstrating the long development of ideas such as recursion and more recent formalizations such as computability. The second chapter shows how the design of algorithms requires appropriate techniques and sophisticated organization of data. In the subsequent chapters the contributing authors present examples from diverse areas ¿ such as routing and networking problems, Web search, information security, auctions and games, complexity and randomness, and the life sciences ¿ that show how algorithmic thinking offers practical solutions and also deepens domain knowledge.The contributing authors are top-class researchers with considerable academic and industrial experience; they are also excellent educators and communicators and they draw on this experience with enthusiasm and humor. This book is an excellent introduction to an intriguing domain and it will be enjoyed by undergraduate and postgraduate students in computer science, engineering, and mathematics, and more broadly by all those engaged with algorithmic thinking.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 272 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -Designed to provide tools for independent study, this book contains student-tested mathematical exercises joined with MATLAB programming exercises.Most chapters open with a review followed by theoretical and programming exercises, with detailed solutions provided for all problems including programs. Many of the MATLAB exercises are presented as Russian dolls: each question improves and completes the previous program and results are provided to validate the intermediate programs.The book offers useful MATLAB commands, advice on tables, vectors, matrices and basic commands for plotting. It contains material on eigenvalues and eigenvectors and important norms of vectors and matrices including perturbation theory; iterative methods for solving nonlinear and linear equations; polynomial and piecewise polynomial interpolation; Bézier curves; approximations offunctions and integrals and more. The last two chapters considers ordinary differential equations including two point boundary value problems, and deal with finite difference methods for some partial differential equations.The format is designed to assist students working alone, with concise Review paragraphs,Math Hintfootnotes on the mathematical aspects of a problem andMATLAB Hintfootnotes with tips on programming.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 384 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -This volume analyses the historical background of violent international conflicts. Starting with an analysis of the conflict and cooperation structures in post-communist Eastern Europe and the eastern expansion of the European Union, the author discusses the problem of acts of intervention in response to severe human rights violations, taking Kosovo, Libya and in a further text also Darfur, as examples. To analyse the subject of ethnonational autonomy and independence movements, the author presents case studies on Bosnia-Herzegovina, Belgium, Cyprus, on the Kurdish areas of Iraq, Iran, Syria and Turkey, on Israel/Palestine, on China with regard to Tibet and Xinjiang, and on the genocide of the Armenians in the Ottoman Empire. The classic subjects of inter-state security and armament policy include the controversy over the nuclear policies of Iran and North Korea, while the analysis of the changes in Russiäs political system focuses on their far-reaching consequences for international politics. This book will appeal to students and scholars of international relations and peace and conflict studies, as well as to practitioners and decision makers in the field of peace politics.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 284 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -The book describes the K-Method which has been developed by the authors. The purpose of the K-Method is to negotiate and administrate a complex portfolio of customised materials, all belonging to the same purchasing group (e.g. labels). The underlying idea is to agree prices for specification features, instead of giving each material an individual price based on its unique specification. By doing so, a price formula will be agreed between the buyer and supplier which even defines prices of future materials with any kind of specification.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 124 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -The book addresses different areas of corpus-based translation studies, including corpus-based study of translation features, translator¿s style, norms of translation, translation practice, translator training and interpreting. It beginsby tracing the development of corpus-based translation studies and introducing the compilation of different types of corpora for translation research. The use of corpora in different research areas is then discussed in detail, and the implications and limitations of corpus-based translation studies are addressed. Featuring the use of figures, tables, illustrations and case studies, as well as discussion of methodological issues, the book offers a practical guide to corpus-based translation. It will be of interest to postgraduate students and professionals who are interested in translation studies, interpreting studies or computer-aided translation.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 264 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -This book demonstrates how an improved strategic management approach, leveraging established management concepts in conjunction with the innovative technology solutions offered by business intelligence, can lead to better performance. It presents the three main barriers to effective strategy execution and explains how they can be overcome. Creating a shared understanding of the strategy at all levels of the organization using a Value ScorecardTM and following the Strategic Alignment ProcessTM allow organizations to measure and monitor performance. Strategic Alignment Remote ControlTM is presented as the ultimate tool for managers to remain in control of their business.Seven case studies from different industries across the globe provide examples of how the organizational performance can be improved. They include companies like Daimler, Tetra-Pak, Würth, Germany's Federal Employment Agency, the city of Aix-Les-Bains, and Giesecke & Devrient. Additional examples from organizations like Disney, Marriott, Volkswagen, Avis, FedEx, and Harrahs help to demonstrate how applying the concepts introduced adds unique value.The second edition of this book has been updated and improved. Additionally it includes a separate section on decision-making under uncertainty and the results of a survey on the adoption of business intelligence.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 252 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -This book introduces the concept of Eco-civilization, highlights the construction and development of eco-cities in China, and assesses the achievements and shortcomings of Chinäs eco-city construction projects. As both China and Western countries face an impending ecological crisis, responding to that crisis is a common challenge for all human beings. There is an overwhelming consensus among Chinese scholars that in order to successfully address the ecological crisis successfully we must establish an eco-civilization, and one important step toward accomplishing that goal is to plan and construct eco-cities.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 252 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -This book addresses two-person zero-sum finite games in which the payoffs in any situation are expressed with fuzzy numbers. The purpose of this book is to develop a suite of effective and efficient linear programming models and methods for solving matrix games with payoffs in fuzzy numbers. Divided into six chapters, it discusses the concepts of solutions of matrix games with payoffs of intervals, along with their linear programming models and methods. Furthermore, it is directly relevant to the research field of matrix games under uncertain economic management. The book offers a valuable resource for readers involved in theoretical research and practical applications from a range of different fields including game theory, operational research, management science, fuzzy mathematical programming, fuzzy mathematics, industrial engineering, business and social economics.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 184 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -In recent years, purchasing performance measurement have steadily gained in importance in theory and practice. Yet, in many cases, the focus still remains on cost items, especially savings. Moreover, reported performance ratios in purchasing are frequently called into question in terms of their amount and efficacy. Most of the time, there is no tie-in at all with staff compensations. To meet these and other challenges, this book presents a holistic approach for purchasing performance measurement and the incentive systems associated with it. The following topics are dealt with in detail: ¿ Purchasing performance measurement on the level of commodity groups and the procurement organization ¿ Supplier evaluation and performance measurement on the level of the buyer-supplier relationship ¿ Comprehensive systems for purchasing performance measurement, such as the procurement value added and the purchasing balanced scorecard ¿ Performance-oriented incentive systems and bonus payments for buyers, procurement organizations and suppliers Readers are thus provided with comprehensive guidelines for the implementation and realization of sustained performance measurement and incentivization in purchasing.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 204 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -Current technological, demographic and globalization trends are not only leading to intensified competition; they also indicate that new business models are rapidly emerging but only to disappear again just as quickly. Timely recognition of the new changes, jettisoning of old approaches and rapid implementation of the currently required changes within a company are now decisive competitive factors. Those who best survive (and thrive) in the future will be those who dramatically increase their success rate within this change process. Building on his best-selling book 'The Strategy Scout' Matthias Kolbusa explains the decisive principles in this rapidly changing business environment.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 200 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -This book is written for business leaders and those that govern organisations. All high performing organisations excel in achieving 7 organisational outcomes: Accountability, Awareness, Adaptability, Agility, Alignment, Action and Achievement. The enterprise governance framework must deliver on these 7 As through penetrating and integrating three organisational governance layers to drive high performance. These include: corporate governance, strategic governance and operational governance. The book unifies traditional corporate governance, leadership, and strategic management processes, whilst seeking to understand what actually happens on the ground to keep the organisation working and delivering ongoing value to its stakeholders. It synthesises these separate streams into a unified enterprise governance framework, posing some challenging questions whilst providing clear insight into how you implement enterprise governance: something that helps deliver on the 7 As and ultimately high performance.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 316 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -Diseases are everyday, ordinary occurrences intimately related to people¿s daily lives. However, as the metaphor of the ¿Sick Man of East Asiä emerged against the backdrop of a weak modern China, health care and the curing of diseases were turned into grand state politics with far-reaching implications. This book, starting with the argument for diseases being metaphors, describes and interprets such incidents in Chinäs history as the Abolishment of Traditional Chinese Medicine, the Patriotic Hygiene Campaign and the Cooperative Medical Services. In an effort to reveal the internal logic of disease politics in the transformation of the state-people relationship, the book analyzes key aspects including the politicization and inclusion of diseases in state governance, the double disciplining of hygiene, legitimacy construction of the state, the remaking of the nationals, and the expansion of the ¿publicness¿ of the state. The book argues that disease politics in modern China has developed following the path from nationals to the people, and then to citizens, or from crisis politics and mobilization politics to life politics. In addition, a marked change has occurred in Chinäs state building: increasingly standard, rationalized and institutionalized means have been employed while the non-standard means, such as large-scale mobilization and ideological coercion, had been historically used in China.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 268 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -Despite the fact that experts acknowledge the importance of the emerging markets, there is a dearth of real case studies specially focussed on marketing issues.This case study book addresses that need. It is alsoimportant and timely in providing a framework for instructors and researchers (both academic and industry) to understand the dynamics occurring in emerging markets. This book is composed of long and short real cases with varying complexity in different sectors including airlines, hotel, fashion, etc. These will cover issues which are unique to the emerging markets (including the BRIC countries)to understand the dynamics occurring in these countries. With its case studies, collection of questions, and real-life marketing examples, this book offers unique benefits to marketing students and educators across the world. A must-have for every marketing course module.¿Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 180 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -Economic globalization is a complex phenomenon where the links between social security expenditures and globalization are not well understood so far. This study summarizes new key findings and highlights new theoretical insights in the field of social security systems, labor standards, taxation and economic globalization. Moreover, new thoughts on the links between social security systems and migration as well as between free trade areas and social market economy development are presented. The book analyzes the role of a changing age dependency using a Branson model and it derives implications for the stock market price index, the exchange rate and the interest rate. Economic globalization needs to be politically managed and through the Transatlantic Banking Crisis and the Euro Crisis the need to more carefully draw the rules of the game for financial globalization has been highlighted. Unstable financial markets have a large potential to undermine social market economies and socialsecurity systems. The rising income inequalities within countries raise more policy challenges for Europe than for the US.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 164 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -This present book provides an alternative approach to study the pre-kernel solution of transferable utility games based on a generalized conjugation theory from convex analysis. Although the pre-kernel solution possesses an appealing axiomatic foundation that lets one consider this solution concept as a standard of fairness, the pre-kernel and its related solutions are regarded as obscure and too technically complex to be treated as a real alternative to the Shapley value. Comprehensible and efficient computability is widely regarded as a desirable feature to qualify a solution concept apart from its axiomatic foundation as a standard of fairness. We review and then improve an approach to compute the pre-kernel of a cooperative game by the indirect function. The indirect function is known as the Fenchel-Moreau conjugation of the characteristic function. Extending the approach with the indirect function, we are able to characterize the pre-kernel of the grand coalition simply by the solution sets of a family of quadratic objective functions.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 276 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -The drive to realise operational efficiencies, improve customer service, develop new markets and accelerate the introduction of new products has substantially increased the complexity of field service operations. To maximise the efficiency and effectiveness of these operations, organisations have embarked on a wide range of transformation programmes that have sought to introduce automation through the use of workforce management technologies. Despite the potential business value that can be provided by such transformation programmes, too often, the automation technologies have not been fully utilised and their expected benefits have as such not been realised.Scholars of organisation change argue that the success of any transformation programme is a function of how well the technical, political, structural and social aspects of a specific project have been managed. The objective of this edited book is to provide insights into how organisations might successfully transform their field service operations with the help of workforce management technologies. Accordingly, the book is organised into four sections: Section A ¿The Case for Transforming Service and Field Operations¿ explains the rationale as to why organisations should actively consider transforming their service and field operations, while Section B presents various ¿Methods, Models and Enabling Technologies for Transforming Service and Field Operations¿. In Section C, a number of ¿Case Studies¿ illustrate how new technologies can be applied to field and service operations to deliver concrete business benefits. Lastly, Section D considers ¿Challenges, Outcomes and Future Directions¿.Overall, this book provides valuable insights into how to successfully transform field service operations with automated technologies. It draws on years of experience from different industries and from different perspectives on realising change. It is aimed at managers, technologists, change agentsand scholars who are interested in field service operations in general and the use of advanced computing technologies in this area in particular.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 300 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -This book discusses some of the main challenges that arise in the management of modern democracies, with a focus on the role of citizens and their perceptions of government. A theoretical and practical framework is suggested for dealing with some of the most urgent problems that governments face today: the balance between bureaucracy and democracy and between political and administrative concerns; the pressing economic concerns in a market-based, globalized knowledge society and the changes in the relationship of trust amongst the players. At the heart of the analysis is the idea that running governments effectively means settling the potential conflicts between all those who are involved in the governmental process and in the making of public policy and public actions. The authors suggest approaches for strengthening the trust in democratic institutions and cooperation between the main actors in the democratic sphere, without compromising on the need to ensure effective governance.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 220 pp. Englisch.

Taschenbuch. Zustand: Neu. Neuware -Indirect questioning is a crucial topic in surveys of human populations. When the issue is about a stigmatizing characteristic (for example about illegal drug use), standard survey methodologies are destined to fail because, as expected, people are not willing to reveal incriminating information or information violating their privacy. Indirect questioning techniques have been devised so that the privacy of participants in a sample survey is protected and at the same time good estimates of certain parameters (e.g. the percentage of people in a certain community who use illegal drugs) can be delivered. The topic is modern and still under development.Indirect Questioning in Sample Surveys represents a collection of the most important and recent techniques of indirect questioning, including various versions of randomized response, the item count technique, the nominative technique, the three-card method, non-randomized response models and negative surveys, while also exploring the key aspect of protecting privacy.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 192 pp. Englisch.