packt publishing jan 2017 (2 Ergebnisse)

Taschenbuch. Zustand: Neu. Neuware - Master the art of providing effective IT services to your customers by leveraging Zendesk About This BookDeep dive into the functionalities of Zendesk and improve your organization's customer services Learn how to expand the capabilities of Zendesk by integrating and extending it with third-party tools A master level guide that manages tickets, channels, and workflows along with advanced security features What You Will LearnCustomize ticket channels such as Email, Twitter, Facebook, and Web-Widget Add business rules to create a more effective and automated Zendesk environment Use Zendesk apps to add more functionality to the Zendesk setup Extend Zendesk with JIRA and Salesforce Create custom metrics within GoodData in order to set up customized and automated reports Learn how to secure and troubleshoot Zendesk In Detail Zendesk is a cloud-based customer service solution that is widely used because it is easy, efficienct, flexible, and low cost. It is highly scalable and is great for organizations of all sizes. If you're a Zendesk administrator and are looking to explore advanced-level concepts, then this book is for you. It covers the core functionalities such as managing users, groups, and the organization, and creating and adding custom fields. You will learn how to add customized ticket channels to your account. Then, you will focus on customizing business rules and extending Zendesk with JIRA and Salesforce. Towards the end, the book emphasizes security and troubleshooting aspects as well as providing tips and tricks to create a more efficient support environment. By the end of this book, you will be able to turn a basic Zendesk setup into a highly customized working environment. Who This Book Is For This book is for proficient Zendesk administrators who want to unlock the full potential of their Zendesk environment by gaining a deeper understanding of Zendesk's advanced customization options.

Taschenbuch. Zustand: Neu. Neuware - Publisher's Note: This edition from 2017 is outdated and not compatible with TensorFlow 2.x or any of the most recent updates to Python libraries. A new edition completely updated and revised for 2020 with seven additional chapters that cover RNNs, AI and big data, fundamental use cases, chatbots, and more, is now available.Build real-world Artificial Intelligence applications with Python to intelligently interact with the world around you.Key FeaturesStep into the amazing world of intelligent apps using this comprehensive guideEnter the world of Artificial Intelligence, explore it, and create your own applicationsWork through simple yet insightful examples that will get you up and running with Artificial Intelligence in no timeBook DescriptionArtificial Intelligence is becoming increasingly relevant in the modern world. By harnessing the power of algorithms, you can create apps which intelligently interact with the world around you, building intelligent recommender systems, automatic speech recognition systems and more.Starting with AI basics you'll move on to learn how to develop building blocks using data mining techniques. Discover how to make informed decisions about which algorithms to use, and how to apply them to real-world scenarios. This practical book covers a range of topics including predictive analytics and deep learning.What you will learnRealize different classification and regression techniquesUnderstand the concept of clustering and how to use it to automatically segment dataSee how to build an intelligent recommender systemUnderstand logic programming and how to use itBuild automatic speech recognition systemsUnderstand the basics of heuristic search and genetic programmingDevelop games using Artificial IntelligenceWho this book is forThis book is for Python developers who want to build real-world Artificial Intelligence applications. This book is friendly to Python beginners, but being familiar with Python would be useful to play around with the code. It will also be useful for experienced Python programmers who are looking to use Artificial Intelligence techniques in their existing technology stacks.