Networlding (391 Ergebnisse)

Hardback. Zustand: Very Good.

Paperback. Zustand: Very Good.

Paperback. Zustand: Good. If you want to raise the bar on creating memorable customer experiences, then this book is your roadmap. --Valerie Willis, VP, Tom Peters Company Do you have a passion for making sure you look after your customers? Do you want to be able to go that extra step to satisfy their needs? Do you want to make sure that your company seizes each moment of opportunity to become better? Customer service is, or should be, at the heart of every business. Let's face it, without customers you have nothing. Organizations which devote themselves to building lasting relationships with their customers must make certain that their teams build on individual strengths and have a genuine care for every customer they deal with. In Unleashing the Chief Moment Officers: Reliably Giving the Gift of Exceptional Experiences, you will discover a lot of evidence for igniting a passion for customer care through chapters on: Understanding that moments can make a difference Getting the right talent in place Appreciating the gifts customers give you (even if it doesn't look like one) Chief Moment Officer truths Unleashing the inner Chief Moment Officer in you And more. It is understood that a moment can seem like a very short period during a hectic day, but by learning how to make the most of them your business can thrive, your customers will be happier and your staff will be more engaged. Get a copy of Unleashing the Chief Moment Officers and see how it could improve your customer service.…

Paperback. Zustand: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Good.

Paperback. Zustand: Very Good. What's beyond the promise and aspiration of diversity and inclusion? Let's move from good intentions to real impact Enter From Intent to Impact, a book by seasoned diversity and inclusion executive and expert, Monica Diaz. She has formulated strategies, designed plans and implemented programs that transformed organizations and yielded breakthrough results. In this book, Monica describes how leaders and companies can identify what is truly driving their behavior when they intend to leverage diversity and inclusion to drive business impact. She also outlines a non-traditional practical application of these learnings, to give leaders a different approach on how to truly transform mindsets and dramatically evolve work environments. Monica named her unique D&I model: The 5 Dualities of Diversity and Inclusion, which are: 1) Connect and Learn 2) Think and Know 3) Risk and Invest 4) Pain and Possibility 5) Perform and InnovateJoin Monica as she shares experiences, insights, research and practical recommendations for executives, managers and employees. This book is for anyone committed to building better work environments powered by human differences. It shows readers how to leverage the impactful dualities that can catapult a different way to think, act, and create more collaborative and inclusive environments that differentiate the best from the rest of places to work.Be Bold Make the 5 dualities of diversity and inclusion part of your strategy and take your organization from INTENT to IMPACT.…

Paperback. Zustand: Very Good.

Paperback. Zustand: Very Good.

Paperback. Zustand: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Good.

Paperback. Zustand: Very Good.

Paperback. Zustand: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Good.

Paperback. Zustand: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Very Good.

Paperback. Zustand: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Good. PEAK YOUR PROFIT$ THE EXPLOSIVE BUSINES-GROWTH SYSTEM Outsell / Outserve / Outmarket / Outnegotiate Your Competition Finally, a results-oriented book that gives you a phenomenal competitive edge Jeff Blackman reveals, after 36 years of testing, research and development, his explosive business-growth system that shows you step-by-step how to Peak Your Profits. You'll quickly outdistance your competition and reach new levels of unprecedented success. Jeff shares proven, positive and profit-producing strategies on the crucial areas of business development. He helps you build opportunities and enhance your top and bottom lines. Peak Your Profits is unique because it's the first book to collectively focus on key or core business-growth skills: sales, marketing, relationship building, client development, negotiations, customer service and more. It's your blueprint for remarkable success. And it even includes client case studies. Peak Your Profits helps you grow your business and skyrocket your profitability-quickly, ethically and dramatically-even in a tough economy. You'll add dollars to your bottom line. Fast The numerous clients already benefiting from Jeff's strategies include individuals, small business owners, entrepreneurial-driven companies, associations and even corporate giants like FedEx, Enterprise, New York Life Insurance, AT&T, Marriott, Hilton, IBM, Diner's Club and Nabisco. Jeff is an award-winning speaker, bestselling author, success coach, broadcast personality and lawyer. He heads Blackman & Associates-a results-producing business-growth firm in the Chicagoland area. Since 1985, Jeff has shared his positive and profit-producing messages with audiences throughout the world. Now, it's time for Jeff to help you-peak your profits.…

Paperback. Zustand: Very Good. 5. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Zustand: Good. Excellence Now: Extreme Humanism This beautifully-designed book by award-winning design firm, Donovan/Green, captures Tom's timeless and new lessons in leadership for NOW. Called the Greatest Business Book of All Time (Bloomsbury UK), Tom and Robert Waterman's In Search of Excellence launched a maverick approach to management thinking in 1982. Tom's seventeen books since have been cornerstones of management lessons from business schools to boardrooms. With Excellence Now: Extreme Humanism, Tom sets an even higher bar given the state of our world today. Why Extreme Humanism? Tom will show how excellence in leadership is achieved by an obsessive focus on the growth of those you are leading. Reflecting on how to lead in current conditions, Tom says, What you are doing right now will be the hallmark of your entire career. Fans who await Tom's next bold insights based on decades of research and on-the-ground, (e.g. Twitter - @tom_peters) steely observations, will once again find themselves immersed in a rich world of people-first wisdom. Excellence Now: Extreme Humanism will long serve as a business bible for both individuals and organizations-large and small. Excellence Now powerfully delivers the management and leadership direction for how to move forward in a world turned upside down.…

Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Zustand: Good. Culture is a powerful invisible force, the set of unspoken assumptions that shapes the everyday experience of people connected to an organization, both inside and out. When tightly linked to strategy, with leaders as role models, culture is a potent component of performance and competitive advantage. If you do not define and work on the culture you want, you will get the one you deserve. Culture is not a program or an initiative-it's a drumbeat that runs through an organization. This book tells the story of shaping and maintaining thriving cultures through the lens of several inspirational CEOs. It explores the importance of their future-focused mindset as leaders, and how they weave that into every facet of their organizations. You'll learn about the impact culture has on employees, customers, stakeholders, and performance today as well as in the foreseeable tomorrows. And you'll learn how to shape your culture not only through inspiration, but through detailed reflections and examples of shaping culture every day. Future-Focused is grounded in decades of research and work across hundreds of organizations that were focused on building high performing and thriving cultures, and led by CEOs who were intentional and purposeful about transforming those cultures. Become future-focused: shape your culture and you will shape your future.…

Paperback. Zustand: Very Good. Culture is a powerful invisible force, the set of unspoken assumptions that shapes the everyday experience of people connected to an organization, both inside and out. When tightly linked to strategy, with leaders as role models, culture is a potent component of performance and competitive advantage. If you do not define and work on the culture you want, you will get the one you deserve. Culture is not a program or an initiative-it's a drumbeat that runs through an organization. This book tells the story of shaping and maintaining thriving cultures through the lens of several inspirational CEOs. It explores the importance of their future-focused mindset as leaders, and how they weave that into every facet of their organizations. You'll learn about the impact culture has on employees, customers, stakeholders, and performance today as well as in the foreseeable tomorrows. And you'll learn how to shape your culture not only through inspiration, but through detailed reflections and examples of shaping culture every day. Future-Focused is grounded in decades of research and work across hundreds of organizations that were focused on building high performing and thriving cultures, and led by CEOs who were intentional and purposeful about transforming those cultures. Become future-focused: shape your culture and you will shape your future.…

Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.