Mcgraw hill llc jun 2018 (6 Ergebnisse)

Buch. Zustand: Neu. Neuware - Learn how to apply the proven principles of Hug Your Customers to refine your selling technique, boost your sales, and keep your customers coming back for more.In his groundbreaking books, Hug Your Customers-a Wall Street Journal bestseller-and Hug Your People, Jack Mitchell brought a warm human touch to the often-cold, bottom-line world of business. As the CEO of Mitchell's clothing stores, one of the most successful small businesses in the country, he noticed that customer service and satisfaction get a lot of lip service-but not enough hugs. When you focus on the emotional connection as well as the intellectual aspect of a sale, you form strong lasting relationships that keep your customers returning, sales rising, and business booming.You don't have to hug your customers literally, of course. Mitchell's personal approach to customer service involves a simple 5-stage process that anyone can master:1st Stage: Making the ConnectionLearn how to make a great first impression that engages customers immediately-and keeps them coming back again and again.2nd Stage: Decoding the MissionLook for easy-to-read tells to determine what each customer wants-and what you need to do to make him or her happy.3rd Stage: Show and ShareInstead of a hard sales pitch, engage your customer in a genuine one-on-one conversation and form a personal connection to you and your product.4th Stage: Allowing the BuyAdopt a warm, relaxed manner to gradually establish trust, gently convince the customer-and ultimately close the deal.5th Stage: The Kiss GoodbyeJust as important as first impressions, make a strong lasting impression that makes each customer feel valued, special, and delighted.The Extra Stage: One for Good MeasureTake that extra step to follow up on your customers, build on your connections, and make them your customers for life.These winning sales strategies will help you adjust your mindset, refine your selling style, and embrace the joy and value of caring for your customers. Mitchell's tried-and-true techniques make it easy to size up your customer quickly and customize your approach perfectly to suit each individual and situation. You'll learn how to be a better listener so you can anticipate your customer's every need. You'll discover the power of positive, passionate words to establish a warm personal connection. Most importantly, you'll be able to close the deal and make that sale in a relaxed friendly manner that people will love. It's a win-win-win for you, your customers, and your business. It's Selling the Hug Your Customers Way.…

Taschenbuch. Zustand: Neu. Neuware - Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Don't Let the Real Test Be Your First Test!Aligned with the current PMI® Project Management Body of Knowledge (PMBOK®) and the latest release of the Project Management Professional exam, PMP® Project Management Professional Practice Exams provides coverage of all exam objectives and is logically organized by exam domain. All questions simulate those on the actual exam in content, style, and difficulty. To facilitate retention, every question is accompanied by in-depth explanations for both correct and incorrect answers.Covers all five PMP exam domains:¿Initiating the Project¿Planning the Project¿Executing the Project¿Monitoring and Controlling the Project¿Closing the ProjectDigital content includes:¿Test engine that provides full-length practice exams or customized quizzes by chapter or by exam domain¿600 practice exam questions.…

Taschenbuch. Zustand: Neu. Neuware - Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Essential Microsoft® SQL Server® 2017 installation, configuration, and management techniques for LinuxForeword by Kalen Delaney, Microsoft SQL Server MVPThis comprehensive guide shows, step-by-step, how to set up, configure, and administer SQL Server 2017 on Linux for high performance and high availability. Written by a SQL Server expert and respected author, Microsoft SQL Server 2017 on Linux teaches valuable Linux skills to Windows-based SQL Server professionals. You will get clear coverage of both Linux and SQL Server and complete explanations of the latest features, tools, and techniques. The book offers clear instruction on adaptive query processing, automatic tuning, disaster recovery, security, and much more.¿Understand how SQL Server 2017 on Linux works¿Install and configure SQL Server on Linux¿Run SQL Server on Docker containers¿Learn Linux Administration¿Troubleshoot and tune query performance in SQL Server¿Learn what is new in SQL Server 2017¿Work with adaptive query processing and automatic tuning techniques¿Implement high availability and disaster recovery for SQL Server on Linux¿Learn the security features available in SQL Server.…

Taschenbuch. Zustand: Neu. Neuware - Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.The acclaimed pocket atlas of the most common pathologic conditions seen on CT and MRI - more essential than ever, with new images and cases >Designed for quick look-up at the point of care, this concise handbook provides technologists and students with CT and MRI findings of 200 pathologic conditions most often seen in day-to-day practice, along with pertinent clinical information. Each pathology listed has a single page of text accompanied by MRI and/or CT images, often providing multiple perspectives of the same pathology. >The text includes a description of etiology, epidemiology, signs and symptoms, imaging characteristics, for CT and MRI, treatment, and prognosis statements. The book also includes a valuable opening section on the Principles of Imaging in Computed Tomography and Magnetic Resonance Imaging and an informative section on Contrast Media.>Designed for portability and ease of use, this handbook enables technologists to quickly check pathologic imaging findings and essential clinical information without having to refer to large, heavy textbooks>.…

Buch. Zustand: Neu. Neuware - Choosing Success focuses on how good decision-making skills determine success in all aspects of life. From study skills to money management, Choosing Success applies active and service learning techniques as well as the 5C decision-making model to prepare students for success.By incorporating a decision-making focus into every chapter, Choosing Success emphasizes accountability and conveys to students how important they are in their own success. Students do not merely become successful, but rather they choose to be successful.Choice starts with the decision to acquire a secondary education, and from then on everything students do is based on their decision-making skills. The more they practice good decision making, the more control they have over their successes and failures. Choosing Success is unique in that it provides students with a process for decision making as well as numerous opportunities to think through the choices and decisions they face as a college student-and beyond.…

Buch. Zustand: Neu. Neuware - Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.A complete guide to environmental remediation technologies, techniques, and regulationsThis practical resource offers comprehensive coverage of the latest environmental codes alongside step-by-step remediation procedures. The book features information on all segments of the market, including water, air quality, and hazardous wastes, and enables you to ensure compliance with federal regulations.Handbook of Environmental Engineering fully explains engineering methods and technologies and directly connects them to applicable standards. You will get details on environmental tools such as sensors and monitoring, toxicity controls and treatments, and waste disposal. Measurement data, environmental impact assessments, and real-world examples demonstrate how to apply each technique in the field.…