Joy kelshall (10 Ergebnisse)

PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

Zustand: New. In English.

Zustand: New. In English.

Zustand: New. In English.

Paperback. Zustand: Brand New. 134 pages. 8.50x5.50x0.36 inches. In Stock.

Paperback. Zustand: Brand New. 150 pages. 8.50x5.50x0.41 inches. In Stock.

Paperback. Zustand: Brand New. 150 pages. 8.50x5.51x0.41 inches. In Stock.

Taschenbuch. Zustand: Neu. Neuware - 'We are what we repeatedly do. Excellence then, is not a single act, but a habit.' (Aristotle) The secret to embracing success in both our private and public lives is to adopt customer service as a principle. This philosophy will establish the base which forms the 'habit' of consistently providing service 'excellence'. This book reveals how this adoption can change our mindset and behavior and cause us to soar to the pinnacles of success. It explores: - The customer - Customer service - Expectations - Dress & Grooming - Business manners - Skills for challenging customers - Service skills and - Benefits It also reinforces the famous expression, 'He profits most who serves best'. (Arthur Sheldon) In addition, this book emphasizes that it is not only necessary for us to meet our customers' needs; it is fundamental to our success that we go the extra mile, and surpass them. After all, 'There are no traffic jams along the extra mile'. (Roger Staubach).…

Taschenbuch. Zustand: Neu. Neuware - 'The bad news is time flies. The good news is you're the pilot'. (Michael Althsuler) In this, her second book, Joy Kelshall explores the concept that successful time management is simply a way of life. It is a continuous process of planning and organizing your time. This will involve your attitude and habits which will directly affect your ability to succeed. It includes: Definitions of time management, various established systems of time management, problems that occur resulting from one's attitude and habits, planning & prioritizing tasks, delegating, time wasters and benefits. 'Embracing Success Through Time Management' reveals how 'being rich is having money' but, 'being wealthy is having time'. (Margaret Bonnano) In addition this book reinforces, 'You might well remember that nothing can bring you success but yourself'. (Napoleon Hill).…