Hci press (55 Ergebnisse)

Paperback. Zustand: Good. The award-winning book that gives readers a method for handling the increasingly-outrageous behavior of narcissists and high-conflict people at work. Increasingly, high-conflict people--especially narcissists and bullies--are showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP). Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior. "This book belongs in every leader's library. Although I believe there's a pearl of good in everyone, some people's pearl is hard to find. You may not be able to change a high conflict personality, but by using Bill Eddy's and Georgi DiStefano's techniques, you'll be able to keep the focus on solutions rather than arguments." --Ken Blanchard, coauthor of The One Minute Manager® and Leading at a Higher Level.…

Paperback. Zustand: Good. The first multi-media parenting book that that gives readers a new way to take a collaborative stance with children, improving their cognitive, emotional and social skills. Written for real parents with anxious, angry and over-the-top kids, Bloom is a brain-based approach to parenting all children. Stop second-guessing the way you handle misbehaviors, and learn why they occur in the first place. Come to understand the developmental origins of behaviors and take a fresh look at how you can address them with skill-building techniques that produce real and lasting change. Taking its lead from neuroscience and best practices in early childhood mental health, Bloom offers parents, teachers and care providers the words, thoughts and actions to raise calm, confident children, while reducing the need for consequences and punishment. The first book of its kind, Bloom provides pages full of printable mantras you can carry with you, hang on your fridge or use in your classroom to raise emotionally competent kids. Bloom allows you to take a collaborative stance with your children, improving their cognitive, emotional and social skills. Bloom offers a new approach to human relationships that will change the way you perceive, think and feel about parenting, love, work and life. Bloom changes everything. If it works wonders with anxious, angry and over-the-top kids, imagine what it can do for your child. BONUS: Each chapter has a QR code that links to bonus videos so you can hear directly from the authors about each topic. Lynne Kenney, PsyD, mother of two, is a mom social media expert, Harvard-trained pediatric psychologist, and author of The Family Coach Method. Wendy Young, LMSW, BCD, mother of three, is an award-winning therapist and an early childhood mental health consultant.…

Paperback. Zustand: Good. Complain! Complain! Complain! Have you ever dealt with high-conflict people who blame you or others for one problem after another without taking any responsibility themselves? Don't you feel like wringing their necks? Instead, consider the simple method taught in this book for getting them out of the past and away from blaming everyone else. Get them to quickly focus on the future, take responsibility and contribute to finding solutions to problems - including those they created themselves or any problem. When people complain and blame you, you don't need to defend yourself or get angry back. Just calmly say: "So, what's your proposal?" and focus on teaching the simple 3-step method explained in this book. This method will help you stay calm and confident, while earning the respect of those around you - even those who want to blame you! And blame is abundant these days! Every day dozens, if not hundreds, of people confront us at work, at the store, in our communities and online. Nerves get on edge. More and more people get stuck blaming others for anything that goes wrong. With high-conflict people increasing in society, with the 24-hour news cycle, and with Twitter, Facebook and the Internet, we hear constantly about the worst behavior of other people and dozens of terrible problems. The strong temptation is to react and blame others back. However, this just feeds the problem. This book shifts the conversation from the past and blame, to the future and problem-solving. The book teaches a simple method which can be used by almost anyone. It will help the reader stay calm and confident, while also keeping the focus on solving problems, rather than blaming people. But it takes practice, which is why this book gives so many examples. The reader will earn the respect of those around him or her. We have seen it happen over and over again - many times in just 30 seconds. Another helpful tool to communicate effectively with high-conflict people is BIFF: Quick Responses to High-Conflict People, Their Hostile Email, Personal Attacks and Social Media Meltdowns, also by Bill Eddy.…

Paperback. Zustand: Good. It's All Your Fault explains, in easy-to-understand terminology, behaviors of people who have personality disorders, particularly blaming, irrational, and impulsive behaviors. This is a growing problem--possibly effecting over 25 percent of the US population--and a predictable one that can be managed and keep everyday problems from becoming high conflict disputes.…

Paperback. Zustand: Good. When to hold on; when to let go--a constant dilemma of parenthood. This timely book examines the balance between these powerful dynamics. How parents can instill confidence and security in children and how professionals can recognize and respond when this process goes awry. Holding too long and too tight? Letting go too soon and too easily? Includes down-to-earth descriptions of family systems and identity development and guidance on remaining an emotional anchor in children's lives as they launch toward independence.Psychologist Benjamin Garber is author of Keeping Kids Out of the Middle and Developmental Psychology for Family Law Professionals. …

Paperback. Zustand: Good. In this tenth anniversary edition of Don't Alienate the Kids attorney, mediator, and therapist Bill Eddy shows readers how to protect children from the harm of alienation and high-conflict divorce, boosting their resilience by teaching them to think flexibly, manage their emotions, and moderate their behaviors. We all know breakups can get ugly. But sometimes they can get downright vicious, with badmouthing, brainwashing, and allegations of alienation, child abuse and domestic violence, all leading to nasty custody battles. And when they do, it's the children who suffer most. During a high-conflict divorce or separation, kids can develop lifelong habits of all-or-nothing thinking, unregulated emotions, and extreme behaviors. Professionals who want to help may unintentionally make things worse, believing everything a parent says or taking sides. No one can solve this problem alone. That's because the wall of alienation between parent and child is built by: the family's own patterns of conflict family court professionals who get emotionally hooked society's rapidly escalating culture of blame But there's hope Readers can help kids learn flexible thinking, emotion regulation, effective behaviors, and healthy relationships. Everyone involved must work together. This book shows how parents, family members, friends, counselors, lawyers, parenting coordinators, divorce coaches, and family court judges can become part of the solution, giving children a foundation of resilience that will last a lifetime. Bill Eddy is cofounder of the High Conflict Institute and the author or coauthor of thirteen books, including Five Types of People Who Can Ruin Your Life, BIFF, and Splitting.…

Paperback. Zustand: Good. What drives serial killers to commit their horrific crimes? Are sex crimes really motivated by sexual desire? Why do some killers stop killing, while others escalate? The science of personality theory has advanced dramatically in recent years, shedding new light on the inner workings of these criminals. In this book, professional counselor Todd Grande applies personality theory to over a dozen of the most notorious serial killers in modern history, unraveling the mystery surrounding their crimes. Serial killers are typically motivated by sexual domination, money, or political ideology, or experiencing psychosis. Dr. Grande delves into the thought processes, behaviors, and emotions of these criminals, analyzing common personality traits as well as environmental factors such as childhood stressors and even certain kinds of injury. Empirically supported principles create a framework that offers new insight into why people do what they do and how they might recover from destructive patterns. All human behavior exists on a continuum, and through the study of extreme behaviors, any behavior becomes a little more understandable. Learning about serial killers can enlighten us about the human condition.…

Paperback. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Good. Make sense of the fears that drive people to file lawsuits, complaints and wreak havoc for legal professionals and everyone.

Paperback. Zustand: Good. In this tenth anniversary edition of Don't Alienate the Kids attorney, mediator, and therapist Bill Eddy shows readers how to protect children from the harm of alienation and high-conflict divorce, boosting their resilience by teaching them to think flexibly, manage their emotions, and moderate their behaviors. We all know breakups can get ugly. But sometimes they can get downright vicious, with badmouthing, brainwashing, and allegations of alienation, child abuse and domestic violence, all leading to nasty custody battles. And when they do, it's the children who suffer most. During a high-conflict divorce or separation, kids can develop lifelong habits of all-or-nothing thinking, unregulated emotions, and extreme behaviors. Professionals who want to help may unintentionally make things worse, believing everything a parent says or taking sides. No one can solve this problem alone. That's because the wall of alienation between parent and child is built by: the family's own patterns of conflict family court professionals who get emotionally hooked society's rapidly escalating culture of blame But there's hope Readers can help kids learn flexible thinking, emotion regulation, effective behaviors, and healthy relationships. Everyone involved must work together. This book shows how parents, family members, friends, counselors, lawyers, parenting coordinators, divorce coaches, and family court judges can become part of the solution, giving children a foundation of resilience that will last a lifetime. Bill Eddy is cofounder of the High Conflict Institute and the author or coauthor of thirteen books, including Five Types of People Who Can Ruin Your Life, BIFF, and Splitting.…

Paperback. Zustand: Very Good. BIFF IS A GAME CHANGER FOR COMMUNICATING WITH PEOPLE WITH HIGH CONFLICT PERSONALITIES We live in an age of rapid change and instant communication. We also live in a Culture of Blame and Disrespect, creating a need to manage our responses to high conflict people (HCPs). A BIFF Response® can be applied in any communication anywhere: in an email, a text message, on social media, or in a letter. It can be used at work, earning you respect and success. It can help you get along with difficult family members, friends, neighbors, and others anywhere in your life. BIFF was designed to protect you and your reputation by responding quickly and civilly to people who treat you rudely while being reasonable in return. BIFF stands for Brief, Informative, Friendly, and Firm. A BIFF response is easy to remember, but hard to do. It takes practice! This first book in the Conflict Communication Series is for anyone dealing with high conflict written communications. Complete with instructions in the four-step BIFF method, and numerous practical examples, readers will learn the intricacies of stopping the back-and-forth messages and ultimately contain the conflict. (If you need to use BIFF with a co-parent, BIFF for CoParent Communication is just for you! And BIFF at Work is perfect for workplace communication.) This Second Edition includes a new chapter on Coaching for BIFF Responses. Anyone can use this coaching method to help someone else with a BIFF communication by asking 10 simple questions to make it even more effective. Then learn the EAR Statement(tm) technique in Calming Upset People with EAR for communicating in person (verbally) in high-conflict situations or with any upset person. An EAR Statement can calm an angry or upset person in seconds. …

Paperback. Zustand: Good. BIFF IS A GAME CHANGER FOR COMMUNICATING WITH PEOPLE WITH HIGH CONFLICT PERSONALITIES We live in an age of rapid change and instant communication. We also live in a Culture of Blame and Disrespect, creating a need to manage our responses to high conflict people (HCPs). A BIFF Response® can be applied in any communication anywhere: in an email, a text message, on social media, or in a letter. It can be used at work, earning you respect and success. It can help you get along with difficult family members, friends, neighbors, and others anywhere in your life. BIFF was designed to protect you and your reputation by responding quickly and civilly to people who treat you rudely while being reasonable in return. BIFF stands for Brief, Informative, Friendly, and Firm. A BIFF response is easy to remember, but hard to do. It takes practice! This first book in the Conflict Communication Series is for anyone dealing with high conflict written communications. Complete with instructions in the four-step BIFF method, and numerous practical examples, readers will learn the intricacies of stopping the back-and-forth messages and ultimately contain the conflict. (If you need to use BIFF with a co-parent, BIFF for CoParent Communication is just for you! And BIFF at Work is perfect for workplace communication.) This Second Edition includes a new chapter on Coaching for BIFF Responses. Anyone can use this coaching method to help someone else with a BIFF communication by asking 10 simple questions to make it even more effective. Then learn the EAR Statement(tm) technique in Calming Upset People with EAR for communicating in person (verbally) in high-conflict situations or with any upset person. An EAR Statement can calm an angry or upset person in seconds.…

Paperback. Zustand: Good. Have you ever received an email that made your heart beat faster or spiked your blood pressure? We all know we're not supposed to respond right away, but how you respond will either increase or decrease the hostility and conflict. Hostile and undermining emails, letters, texts, and conversations can drain inordinate amounts of time, emotional energy and expense in the workplace. For over a dozen years, the BIFF method of communicating in writing has helped thousands of people calm conflicts and create clear communication in response to misinformation, blame, and unnecessary anger. BIFF (Brief, Informative, Friendly, Firm) is a simple, practical and structured way to respond to nasty emails or any written communication. It can help you get the outcomes you want by diffusing tension, containing conflict, and establishing professional boundaries. This second book in the Conflict Communication Series focuses exclusively on workplace communication--internal and external--with instructions on how to use the four-step BIFF method with numerous examples of what works and what does not work to demonstrate potential pitfalls. It also includes tips on how to coach co-workers and others on writing effective BIFF responses to customers, clients, employees, and managers--instead of becoming consumed in unhealthy back-and-forth wars. Using BIFF with toxic teammates, workplace bullies, and threatening customers and clients can reduce the risk of lawsuits and complaints and make everyone feel more confident in workplace relationships. Use BIFF to lower your blood pressure, turn down the conflict flame, and restore your confidence. BIFF is a game-changer when you have to respond in writing in high-conflict situations or with any upset person. Then use Bill's EAR Statement(tm) technique in Calming Upset People with EAR for verbal communications in high-conflict situations. …

Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

Paperback. Zustand: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Zustand: Very Good. First Edition. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Very Good. "Coparenting is hard in any circumstance and when doing it with someone that has a high conflict personality, can seem impossible. The first step is to admit that you are outmatched in every way except for the ability to learn new skills related to the high conflict personality. My life did not change until I began to read and understand and start using tools like BIFF. I couldn't help my children because I couldn't help myself and until I learned new tools, felt hopeless. Using BIFF will give you hope that change is possible." A.C., parent Use BIFF to Communicate with Your Ex's Blaming, Accusing and Taunting Texts and Emails In divorce and co-parenting, not only do you need to deal with your own emotions, you may be faced with a daily barrage of hostile calls, texts, email, and social media blasts. How can you regain a sense of control and peace for your own sake and for the kids? For more than a decade, the BIFF method of responding to hostile and misinforming emails, texts, and conversations has grown in use by thousands of people dealing with a difficult co-parent and with those who may have a high conflict personality, and it helps with those who don't. This third book in the BIFF(tm) Conflict Communication Series is especially devoted to parents dealing with issues during, and after, separation and divorce. Complete with instructions in the four-step BIFF method, and numerous practical examples, readers will learn the intricacies of their new parenting environment. When parents use this approach, not only do they feel good about their end of the written or verbal conversation, but it tends to influence the other parent to communicate more productively as well. While it's simple and practical, it's not natural for most of us because we are hooked by the emotional intensity. This book can help you reduce the conflict and regain your sanity by learning what to write and what not to write. Brief, Informative, Friendly, Firm BIFF is a communication game changer--it works.…

Paperback. Zustand: Good. "Coparenting is hard in any circumstance and when doing it with someone that has a high conflict personality, can seem impossible. The first step is to admit that you are outmatched in every way except for the ability to learn new skills related to the high conflict personality. My life did not change until I began to read and understand and start using tools like BIFF. I couldn't help my children because I couldn't help myself and until I learned new tools, felt hopeless. Using BIFF will give you hope that change is possible." A.C., parent Use BIFF to Communicate with Your Ex's Blaming, Accusing and Taunting Texts and Emails In divorce and co-parenting, not only do you need to deal with your own emotions, you may be faced with a daily barrage of hostile calls, texts, email, and social media blasts. How can you regain a sense of control and peace for your own sake and for the kids? For more than a decade, the BIFF method of responding to hostile and misinforming emails, texts, and conversations has grown in use by thousands of people dealing with a difficult co-parent and with those who may have a high conflict personality, and it helps with those who don't. This third book in the BIFF(tm) Conflict Communication Series is especially devoted to parents dealing with issues during, and after, separation and divorce. Complete with instructions in the four-step BIFF method, and numerous practical examples, readers will learn the intricacies of their new parenting environment. When parents use this approach, not only do they feel good about their end of the written or verbal conversation, but it tends to influence the other parent to communicate more productively as well. While it's simple and practical, it's not natural for most of us because we are hooked by the emotional intensity. This book can help you reduce the conflict and regain your sanity by learning what to write and what not to write. Brief, Informative, Friendly, Firm BIFF is a communication game changer--it works.…

PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

Paperback. Zustand: Brand New. 98 pages. 9.00x6.00x0.30 inches. In Stock.

Paperback. Zustand: Brand New. 138 pages. 9.00x6.00x0.47 inches. In Stock.