Fire starter publishing (313 Ergebnisse)

Paperback. Zustand: Very Good. The Most Valuable On-the-Job Skills Come from Experience-But You Don't Have to Work a Lifetime to Master Them. Often, it's the day-to-day issues, those not found in any training manual, that keep us from being our best at work. We've all looked back on challenges we've faced-whether they involved a boss, a coworker, or a customer-and thought, If I knew then what I know now, I would have handled that in a completely different way The old saying Experience is the best teacher has probably never been more true than in the workplace. But what if you could learn those important workplace lessons without having to go through the pain yourself? That's the idea behind The Great Employee Handbook. Wall Street Journal bestselling author Quint Studer has pulled together the best insights gained from working with thousands of employees during his career. The high-impact tips he shares will help you more productively handle those situations every employee finds difficult (and get them right the first time). You'll learn how to: Put your best foot forward in the first 90 days Build an emotional bank account with coworkers (It's the best way to get quick forgiveness when you mess up ) Discuss your own development plan without looking self- promotional Have difficult conversations with your boss Solve problems and resolve conflicts without getting the boss involved Alleviate customer anxiety so they'll buy from you (and keep coming back) And much, much more.…

Paperback. Zustand: Fair. The Most Valuable On-the-Job Skills Come from Experience-But You Don't Have to Work a Lifetime to Master Them. Often, it's the day-to-day issues, those not found in any training manual, that keep us from being our best at work. We've all looked back on challenges we've faced-whether they involved a boss, a coworker, or a customer-and thought, If I knew then what I know now, I would have handled that in a completely different way The old saying Experience is the best teacher has probably never been more true than in the workplace. But what if you could learn those important workplace lessons without having to go through the pain yourself? That's the idea behind The Great Employee Handbook. Wall Street Journal bestselling author Quint Studer has pulled together the best insights gained from working with thousands of employees during his career. The high-impact tips he shares will help you more productively handle those situations every employee finds difficult (and get them right the first time). You'll learn how to: Put your best foot forward in the first 90 days Build an emotional bank account with coworkers (It's the best way to get quick forgiveness when you mess up ) Discuss your own development plan without looking self- promotional Have difficult conversations with your boss Solve problems and resolve conflicts without getting the boss involved Alleviate customer anxiety so they'll buy from you (and keep coming back) And much, much more.…

Paperback. Zustand: Good. The Most Valuable On-the-Job Skills Come from Experience-But You Don't Have to Work a Lifetime to Master Them. Often, it's the day-to-day issues, those not found in any training manual, that keep us from being our best at work. We've all looked back on challenges we've faced-whether they involved a boss, a coworker, or a customer-and thought, If I knew then what I know now, I would have handled that in a completely different way The old saying Experience is the best teacher has probably never been more true than in the workplace. But what if you could learn those important workplace lessons without having to go through the pain yourself? That's the idea behind The Great Employee Handbook. Wall Street Journal bestselling author Quint Studer has pulled together the best insights gained from working with thousands of employees during his career. The high-impact tips he shares will help you more productively handle those situations every employee finds difficult (and get them right the first time). You'll learn how to: Put your best foot forward in the first 90 days Build an emotional bank account with coworkers (It's the best way to get quick forgiveness when you mess up ) Discuss your own development plan without looking self- promotional Have difficult conversations with your boss Solve problems and resolve conflicts without getting the boss involved Alleviate customer anxiety so they'll buy from you (and keep coming back) And much, much more.…

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Zustand: good. Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly. …

Paperback. Zustand: Fair. Leaders aren't always who you think they are. Eventually, most of us will be called on to lead someone, whether it's a department, a shift, a project team or a new employee. And speaker, strategist, and author Liz Jazwiec, RN, says being a good leader requires certain traits: A dash of fearlessness, the ability to tell it like it is, the willingness to learn from and laugh at your mistakes?and Cupcake, you're gonna make some Plenty of books have been written on leadership, but few have told the brutal -- and funny -- truth quite like Hey Cupcake We Are ALL Leaders. Bringing back the trademark slightly sarcastic style that readers loved in Eat THAT Cookie, Liz focuses on bringing out the great leader that exists in all of us. Funny, uplifting and relatable, Hey Cupcake is packed with hilarious anecdotes and solid advice from Liz's own experiences as a leader. Though much of her career has been spent in the healthcare industry, the insights she has learned (usually the hard way ) throughout her career will benefit leaders in every industry and at every level. Readers will learn: How to GET OVER IT and help your employees get over it, too (Liz coins a new phrase, Pink ROBE Rage) * Liz's amusing approach to managing change (it involves the acronym BARF) * How to keep your team from descending into the deep, dark Valley of Despair * Why (upfront) buy-in is BS: Just ask the Hello Police * How to deal with problem employees and button pushers (Evil Queens, Wicked Poisoners, Calamity Janes, and more) * Why we naturally fall back on We vs. They and how to stop it now * How to practice the art of butt-kissing with a purpose (and other forms of managing up your own leader ) * A quick and easy test that will help you hire the right people * How an ugly red nightgown can teach us to tell others what we really need * Why sometimes being a great leader resembles curbside clean up Hey Cupcake is a wake-up call for leaders to move beyond wh.…

Paperback. Zustand: Very Good. Leaders aren't always who you think they are. Eventually, most of us will be called on to lead someone, whether it's a department, a shift, a project team or a new employee. And speaker, strategist, and author Liz Jazwiec, RN, says being a good leader requires certain traits: A dash of fearlessness, the ability to tell it like it is, the willingness to learn from and laugh at your mistakes?and Cupcake, you're gonna make some Plenty of books have been written on leadership, but few have told the brutal -- and funny -- truth quite like Hey Cupcake We Are ALL Leaders. Bringing back the trademark slightly sarcastic style that readers loved in Eat THAT Cookie, Liz focuses on bringing out the great leader that exists in all of us. Funny, uplifting and relatable, Hey Cupcake is packed with hilarious anecdotes and solid advice from Liz's own experiences as a leader. Though much of her career has been spent in the healthcare industry, the insights she has learned (usually the hard way ) throughout her career will benefit leaders in every industry and at every level. Readers will learn: How to GET OVER IT and help your employees get over it, too (Liz coins a new phrase, Pink ROBE Rage) * Liz's amusing approach to managing change (it involves the acronym BARF) * How to keep your team from descending into the deep, dark Valley of Despair * Why (upfront) buy-in is BS: Just ask the Hello Police * How to deal with problem employees and button pushers (Evil Queens, Wicked Poisoners, Calamity Janes, and more) * Why we naturally fall back on We vs. They and how to stop it now * How to practice the art of butt-kissing with a purpose (and other forms of managing up your own leader ) * A quick and easy test that will help you hire the right people * How an ugly red nightgown can teach us to tell others what we really need * Why sometimes being a great leader resembles curbside clean up Hey Cupcake is a wake-up call for leaders to move beyond wh.…

Paperback. Zustand: Good. Leaders aren't always who you think they are. Eventually, most of us will be called on to lead someone, whether it's a department, a shift, a project team or a new employee. And speaker, strategist, and author Liz Jazwiec, RN, says being a good leader requires certain traits: A dash of fearlessness, the ability to tell it like it is, the willingness to learn from and laugh at your mistakes?and Cupcake, you're gonna make some Plenty of books have been written on leadership, but few have told the brutal -- and funny -- truth quite like Hey Cupcake We Are ALL Leaders. Bringing back the trademark slightly sarcastic style that readers loved in Eat THAT Cookie, Liz focuses on bringing out the great leader that exists in all of us. Funny, uplifting and relatable, Hey Cupcake is packed with hilarious anecdotes and solid advice from Liz's own experiences as a leader. Though much of her career has been spent in the healthcare industry, the insights she has learned (usually the hard way ) throughout her career will benefit leaders in every industry and at every level. Readers will learn: How to GET OVER IT and help your employees get over it, too (Liz coins a new phrase, Pink ROBE Rage) * Liz's amusing approach to managing change (it involves the acronym BARF) * How to keep your team from descending into the deep, dark Valley of Despair * Why (upfront) buy-in is BS: Just ask the Hello Police * How to deal with problem employees and button pushers (Evil Queens, Wicked Poisoners, Calamity Janes, and more) * Why we naturally fall back on We vs. They and how to stop it now * How to practice the art of butt-kissing with a purpose (and other forms of managing up your own leader ) * A quick and easy test that will help you hire the right people * How an ugly red nightgown can teach us to tell others what we really need * Why sometimes being a great leader resembles curbside clean up Hey Cupcake is a wake-up call for leaders to move beyond wh.…

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Paperback. Zustand: Very Good. Imagine what it's like to be a nurse leader. (Actually, many of you reading this don't have to imagine ) You're caring for patients - a tough job in and of itself - and you're expected to keep doing that and manage a staff of others like you. In many organizations, nurse leaders get only a classroom course and a one- or two-week training period to help them make the transition. The Nurse Leader Handbook: The Art and Science of Nurse Leadership helps fill in the knowledge gaps for the courageous and dedicated men and women who take on one of the most complex jobs in healthcare. …

Paperback. Zustand: Fair. Imagine what it's like to be a nurse leader. (Actually, many of you reading this don't have to imagine ) You're caring for patients - a tough job in and of itself - and you're expected to keep doing that and manage a staff of others like you. In many organizations, nurse leaders get only a classroom course and a one- or two-week training period to help them make the transition. The Nurse Leader Handbook: The Art and Science of Nurse Leadership helps fill in the knowledge gaps for the courageous and dedicated men and women who take on one of the most complex jobs in healthcare.…

Paperback. Zustand: Good. Imagine what it's like to be a nurse leader. (Actually, many of you reading this don't have to imagine ) You're caring for patients - a tough job in and of itself - and you're expected to keep doing that and manage a staff of others like you. In many organizations, nurse leaders get only a classroom course and a one- or two-week training period to help them make the transition. The Nurse Leader Handbook: The Art and Science of Nurse Leadership helps fill in the knowledge gaps for the courageous and dedicated men and women who take on one of the most complex jobs in healthcare.…

Paperback. Zustand: Fair. In healthcare, even the way we change has changed. Quint Studer's new book helps you hardwire the skills you need to perform at a higher level continuously.

Paperback. Zustand: Very Good. In healthcare, even the way we change has changed. Quint Studer's new book helps you hardwire the skills you need to perform at a higher level continuously.

Paperback. Zustand: Good. In healthcare, even the way we change has changed. Quint Studer's new book helps you hardwire the skills you need to perform at a higher level continuously.

Paperback. Zustand: Very Good. Offers insights on how to deliver excellent patient care, engage employees, and improve physician relations for access, growth and strong financial performance.

Paperback. Zustand: Good. Offers insights on how to deliver excellent patient care, engage employees, and improve physician relations for access, growth and strong financial performance.