Sprache: Englisch
Verlag: The Center for Client Retention, 2016
ISBN 10: 099800300X ISBN 13: 9780998003009
Anbieter: World of Books (was SecondSale), Montgomery, IL, USA
Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Sprache: Englisch
Verlag: The Center for Client Retention (edition First Edition), 2016
ISBN 10: 099800300X ISBN 13: 9780998003009
Anbieter: BooksRun, Philadelphia, PA, USA
Erstausgabe
Hardcover. Zustand: Very Good. First Edition. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
Sprache: Englisch
Verlag: The Center for Client Retention, 2016
ISBN 10: 099800300X ISBN 13: 9780998003009
Anbieter: Better World Books, Mishawaka, IN, USA
Zustand: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Sprache: Englisch
Verlag: The Center for Client Retention, 2016
ISBN 10: 099800300X ISBN 13: 9780998003009
Anbieter: ThriftBooks-Dallas, Dallas, TX, USA
Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Sprache: Englisch
Verlag: The Center for Client Retention, 2016
ISBN 10: 099800300X ISBN 13: 9780998003009
Anbieter: ThriftBooks-Atlanta, AUSTELL, GA, USA
Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Sprache: Englisch
Verlag: The Center for Client Retention, 2016
ISBN 10: 099800300X ISBN 13: 9780998003009
Zustand: As New. Like New condition. Like New dust jacket. A near perfect copy that may have very minor cosmetic defects.
Sprache: Englisch
Verlag: Center for Client Retention, 2013
ISBN 10: 0989037002 ISBN 13: 9780989037006
Anbieter: Revaluation Books, Exeter, Vereinigtes Königreich
EUR 19,74
Anzahl: 2 verfügbar
In den WarenkorbPaperback. Zustand: Brand New. 220 pages. 8.90x5.83x0.79 inches. In Stock.
Sprache: Englisch
Verlag: Center For Client Retention Apr 2013, 2013
ISBN 10: 0989037002 ISBN 13: 9780989037006
Anbieter: AHA-BUCH GmbH, Einbeck, Deutschland
Taschenbuch. Zustand: Neu. Neuware - The Welcomer Edge is a business book that unlocks the secrets to repeat sales. Its principles are appropriate for all sales and service environments. It's about four distinct categories of service professionals -- the people that will make any customer service function or department a success. The author provides real life examples and anecdotes to help transform this concept into action. Welcomers are a rare breed of friendly and engaging people. Most importantly, they are innately intuitive, and understand that customers are people first. Identifying and recruiting welcomers is the key to a healthy consumer base. The book provides practical recommendations and strategies so that any company -- regardless of industry or size -- can maximize the quality of its customer service and the quantity of its loyal consumers. The book describes the four categories of frontline associates. Understanding that each category has definitive service personalities will help optimize your business at its most crucial moment: the encounter that brings two people together to make a purchase, subscribe to a service, provide praise, or raise a concern. The bottom line shows how sales and customer associates have a powerful impact on sales because they determine the outcome of the all-important first impression, and this translates into whether or not a company will achieve its most important goal: repeat business.