Virtual reference services issues (5 Ergebnisse)

Zustand: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions.…

Paperback. Zustand: Brand New. 1st edition. 212 pages. 8.50x6.25x0.75 inches. In Stock.

Taschenbuch. Zustand: Neu. Neuware - This essential book provides a snapshot of virtual reference services in a variety of settings (public, academic, and special libraries) and discusses the issues, trends, and practices involved in offering this kind of service. The chapters go beyond descriptions of services to offer practical advice and suggestions for product selection, policy setting, technical support, collaborative efforts, staffing, training, marketing, budgeting, evaluation, and administration. Case studies, relevant Web sites, and vendor information are included. An ample selection of tables, figures, and illustrations makes important information easy to access and understand.…

Hardcover. Zustand: Brand New. 1st edition. 212 pages. 8.50x6.00x0.75 inches. In Stock.

Buch. Zustand: Neu. Neuware - Explores the possibilities and challenges of public and academic libraries offering a real-time online reference service to their patrons. Topics of the 13 chapters include the design and management of a question and answer service in New Jersey libraries, service hours and chat reference staffing.…