Front line (Mehr als 3.300 Ergebnisse)

Zustand: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Zustand: Good. SHORTLISTED FOR THE BOOK OF THE YEAR, TRUE CRIME AWARDSA collection of real-life UK cases based on interviews with actual female police officers, anonymized for their protection, showing their bravery and dedication. Alice Vinten, a former Met Police Constable with over 10 years of service on the force, shares the stories of brave and dedicated policewomen who have been involved in real-life cases in Yorkshire, based on a series of interviews with these women who have spent their entire careers at the sharp end of crime-fighting.The Real Happy Valley reveals what life on the beat is really like. From dealing with domestic abuse cases to facing personal assaults, gang crime and murder, these courageous women stop at nothing to bring criminals to justice, never failing to put others' safety before their own.Gripping and inspiring, The Real Happy Valley is a celebration of our finest policewomen's extraordinary courage, and their peerless commitment to protect and serve.…

Hardcover. Zustand: Very Good. Illustrated. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Good. Examining public service from the perspective of the worker, this book provides a framework for understanding the roles and responsibilities of front-line public servants and assessing the appropriateness of their actions.

Paperback. Zustand: Good.

Paperback. Zustand: Good. Veteran Sunday Times war correspondent, Marie Colvin was killed in February 2012 when covering the uprising in Syria. On the Front Line is an Orwell Special Prize winning journalism collection from veteran war correspondent Marie Colvin, who is the subject of the movie A Private War, starring Rosamund Pike and Jamie Dornan.…

Zustand: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Zustand: Good. Suitable for all Culinary Arts programs, this unique resource guide fully prepares future chefs by helping them build skills in both high quality food production and "front-of-house" training - i.e., customer satisfaction and retention - now recognized as the principal driving force behind the modern chef. KEY TOPICS:Emphasizing the necessity of training today's chef to be a "customer-driven" professional, the book establishes the importance of working together for success, discusses issues of sanitation and safety, and offers guest relations and social skill techniques. It examines the fundamentals of table service, and educates readers on the basics of wine and wine-making. All liquors, including beer, ale and stout, are covered, and the essentials of mixology are shared. It describes the legal issues surrounding alcohol, and presents a case study on the "happy hour" drinker. MARKET:For those in hospitality careers.…

Paperback. Zustand: Very Good. Suitable for all Culinary Arts programs, this unique resource guide fully prepares future chefs by helping them build skills in both high quality food production and "front-of-house" training - i.e., customer satisfaction and retention - now recognized as the principal driving force behind the modern chef. KEY TOPICS:Emphasizing the necessity of training today's chef to be a "customer-driven" professional, the book establishes the importance of working together for success, discusses issues of sanitation and safety, and offers guest relations and social skill techniques. It examines the fundamentals of table service, and educates readers on the basics of wine and wine-making. All liquors, including beer, ale and stout, are covered, and the essentials of mixology are shared. It describes the legal issues surrounding alcohol, and presents a case study on the "happy hour" drinker. MARKET:For those in hospitality careers.…

Paperback. Zustand: Fair. In an increasingly competitive economy service is a key factor. This book shows managers how to focus on and satisfy customers' needs.

Paperback. Zustand: Good. Matthew Currier Burden foundedwww.blackfive.net, one of the most popular military blogs on the Internet. His blog began as an homage to a friend killed on duty in Iraq and quickly became a source of information about what was really happening in Afghanistan and Iraq. In The Blog of War Burden presents selections from some of the best of the military blogs, the purest account of the many voices of this war. This is the first real-time history of a war, a history written even as the war continues. It offers a glimpse into the full range of military experiences in Afghanistan and Iraq, from the decision to enlist right through to homecoming. There are powerful stories of soldiers in combat, touching reflections on helping local victims of terror and war, pulse-racing accounts of med-evac units and hospitals, and heartbreaking chronicles of spouses who must cope when a loved one has paid the ultimate price. The Blog of War provides an uncensored, intimate, and authentic version of life in the war zone. Dozens of voices come together in a wartime choir that conveys better than any second-hand account possibly can what it is like to serve on the front lines.…

Paperback. Zustand: Fair. Matthew Currier Burden foundedwww.blackfive.net, one of the most popular military blogs on the Internet. His blog began as an homage to a friend killed on duty in Iraq and quickly became a source of information about what was really happening in Afghanistan and Iraq. In The Blog of War Burden presents selections from some of the best of the military blogs, the purest account of the many voices of this war. This is the first real-time history of a war, a history written even as the war continues. It offers a glimpse into the full range of military experiences in Afghanistan and Iraq, from the decision to enlist right through to homecoming. There are powerful stories of soldiers in combat, touching reflections on helping local victims of terror and war, pulse-racing accounts of med-evac units and hospitals, and heartbreaking chronicles of spouses who must cope when a loved one has paid the ultimate price. The Blog of War provides an uncensored, intimate, and authentic version of life in the war zone. Dozens of voices come together in a wartime choir that conveys better than any second-hand account possibly can what it is like to serve on the front lines.…

Paperback. Zustand: Very Good. James L. Capra, the former chief of operations for the Drug Enforcement Administration, captures the essence of leadership as he shares his personal story about a lifetime serving the public. Filled with real-life examples of leadership in action as well as lighthearted humor, he explores how some employees can love their profession but hate their respective organizations. He also delivers tips and strategies so you can: - transform your organization from good to great; - make a difference in the lives of others; - get the best out of your people; - maintain focus and accountability. There are no magical steps to take to become a great leader, only a genuine concern from the heart for the development and welfare of those you're entrusted to lead. While many books about leadership focus on theory, there is no substitute for learning from a warrior who placed himself in danger and earned everything he had by demonstrating Leadership at the Front Line.…

Hardback. Zustand: Fair. Real leadership that leads to high engagement, higher performance, and a culture of accountability As president and CEO of Scripps Health, one of America's most prestigious health systems, Chris Van Gorder presided over a dramatic turnaround, catapulting Scripps from near bankruptcy to a dominant market position.…

Hardback. Zustand: Very Good. Real leadership that leads to high engagement, higher performance, and a culture of accountability As president and CEO of Scripps Health, one of America's most prestigious health systems, Chris Van Gorder presided over a dramatic turnaround, catapulting Scripps from near bankruptcy to a dominant market position.…

Hardback. Zustand: Good. Real leadership that leads to high engagement, higher performance, and a culture of accountability As president and CEO of Scripps Health, one of America's most prestigious health systems, Chris Van Gorder presided over a dramatic turnaround, catapulting Scripps from near bankruptcy to a dominant market position.…

Hardback. Zustand: Very Good. Front-line employees who deal directly with customers are the face of any organization. Not only do they have the most impact on how a brand is perceived, but they are also the most valuable source of insight into what customers want and how to give it to them. Unfortunately, as management experts Chris DeRose and Noel M. Tichy explain, most organizations don't know how to evaluate the risk of giving employees more autonomy. Many of those who are willing to try haven't even invested resources in ensuring that-once the shackles are off-front-line employees make good judgments. Tichy and DeRose offer powerful examples of front-line leadership, such as: How Zappos trusts its people to do anything in service of a customer, including providing free product or reimbursing for mistakes How Mayo Clinic of Arizona enabled its nurses to challenge the hierarchy in order to improve patient care. …

Hardback. Zustand: Good. Front-line employees who deal directly with customers are the face of any organization. Not only do they have the most impact on how a brand is perceived, but they are also the most valuable source of insight into what customers want and how to give it to them. Unfortunately, as management experts Chris DeRose and Noel M. Tichy explain, most organizations don't know how to evaluate the risk of giving employees more autonomy. Many of those who are willing to try haven't even invested resources in ensuring that-once the shackles are off-front-line employees make good judgments. Tichy and DeRose offer powerful examples of front-line leadership, such as: How Zappos trusts its people to do anything in service of a customer, including providing free product or reimbursing for mistakes How Mayo Clinic of Arizona enabled its nurses to challenge the hierarchy in order to improve patient care. …

Paperback. Zustand: Very Good. It is possible to develop and grow powerful organizations in challenging times--it just takes courage, determination, and actionable techniques that work. In Front Line Heroes, Bruce Hodes offers executives and business leaders advice culled from 30 years of coaching privately held companies ranging from $5 million to $100 million in size. With humor, real-world examples, and step-by-step guides, the book explains: - How to make mission, values, and BHAGS relevant to daily organizational life - 7 essential rules for effective strategic planning - How to transform groups into high-performance teams - 4 organizational enigmas and the missing link that solves them - How to eliminate mediocrity from employee performance--for good If you are ready to stop playing victim to the times, Front Line Heroes will arm you with the tools you need to achieve sustainable business growth.…

Paperback. Zustand: Very Good. Revised. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Fair. 1. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

Paperback. Zustand: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Good.

Paperback. Zustand: Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Very Good. Born into a working-class family in London in 1919, Victor Gregg enlisted in the Rifle Brigade at nineteen, was sent to the Middle East and saw action in Palestine. Following service in the western desert and at the battle of Alamein, he joined the Parachute Regiment and in September 1944 found himself at the battle of Arnhem. When the paratroopers were forced to withdraw, Gregg was captured. He attempted to escape, but was caught and became a prisoner of war; sentenced to death in Dresden for attempting to escape and burning down a factory, only the allies' infamous raid on the city the night before his execution saved his life. Gregg's fascinating story, told in a voice that is good-natured and completely original, continues after the end of the war. In the fifties he became chauffeur to the Chairman of the Moscow Norodny bank in London, involved in shady dealings and strange meetings with MI5, MI6 and the KGB. His adventures, though, were not over - in 1989, on one of his many motorbike expeditions into Eastern Europe, he found himself at a rally of 700 people in a field in Sopron at a fence that formed part of the barrier between the Soviet Union and the West. Vic cut the wire, and a few weeks later the Berlin Wall itself was destroyed - a truly unexpected coda to an incredible life lived to the full. This is the story of a true survivor.…

Zustand: Good. Item in good condition and has highlighting/writing on text. Used texts may not contain supplemental items such as CDs, info-trac etc.