9789077212301 - six sigma for it management von boer, sven den (5 Ergebnisse)
Six Sigma for IT Management
Sven Den Boer (Lead Author); Rajeev Andharia; Melvin Harteveld; Linh C Ho; Patrick L Musto; Silva Prickel
- Softcover
Anbieter: ThriftBooks-Dallas, Dallas, TX, USAThriftBooks-Dallas
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Gebraucht - Befriedigend
EUR 8,38
Versand gratisVersand innerhalb von USAAnzahl: 1 verfügbar
Paperback. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
- Softcover
Anbieter: Bahamut Media, Reading, Vereinigtes KönigreichBahamut Media
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Gebraucht - Gut
EUR 12,00
EUR 8,15 VersandVersand von Vereinigtes Königreich nach USAAnzahl: 1 verfügbar
Zustand: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
Weitere Bilder- Softcover
Anbieter: Bookbot, Prague, TschechienBookbot
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Gebraucht - Ausreichend
EUR 3,80
EUR 20,99 VersandVersand von Tschechien nach USAAnzahl: 1 verfügbar
Softcover. Zustand: Fair. Verschmutzung / Wasserschaden; Abnutzung / Risse - leicht. This book offers a coherent view and guidance for successfully implementing the Six Sigma approach in IT service organizations, aiming to integrate ITIL and Six Sigma for continuous improvement. Six Sigma employs a quantitative methodology focus…ed on reducing variation in process outcomes, whether for tangible products like cars or intangible services. The production process consists of various steps, events, or activities, and Six Sigma evaluates each step by dissecting the elements, identifying critical characteristics, mapping related processes, assessing capabilities, uncovering weaknesses, and enhancing process capabilities. By following these steps, businesses can elevate their performance standards. As IT has become essential to business operations, this book illustrates how IT can act as an enabler for improved business processes, using the Six Sigma framework to measure outcomes consistently. While ITIL outlines the "what" of Service Management, Six Sigma details the "how" of process improvement, creating a synergistic approach to enhance the quality of IT service delivery and support. Additionally, Six Sigma provides metrics for process outcomes and a standardized method for utilizing these metrics effectively.
- Softcover
Anbieter: AwesomeBooks, Wallingford, Vereinigtes KönigreichAwesomeBooks
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Gebraucht - Gut
EUR 31,67
EUR 4,81 VersandVersand von Vereinigtes Königreich nach USAAnzahl: 1 verfügbar
Zustand: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfie…d. See all our books here, order more than 1 book and get discounted shipping. .
- Softcover
Anbieter: Revaluation Books, Exeter, Vereinigtes KönigreichRevaluation Books
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 65,17
EUR 11,67 VersandVersand von Vereinigtes Königreich nach USAAnzahl: 1 verfügbar
Paperback. Zustand: Brand New. 150 pages. 9.29x6.69x0.55 inches. In Stock.
