ISBN: 9788120339279 - business process automation (1 Ergebnisse)

Soft cover. Zustand: New. Contents  Foreword I Foreword II Preface Acknowledgments 1 Understanding Business Process Automation 2 Automation in Business Process Life Cycle Management 3 Automation and Business Intelligence 4 Automation in Business Communication 5 Process Automation in HR and Payroll 6 Automation in Marketing 7 Automation in E-governance 8 Return on Investment from BPA 9 Automation in Software Project Management 10 ERP as Business Process Automation Tool 11 Automation in Knowledge Management System 12 Automation in Master Data Management MDM 13 Automation in Mobile Process Management Glossary Bibliography Index    This book discusses the major trends in Business Process Automation BPA and explains how BPA technologies and tools are applied in practice It introduces the students to the concepts of BPA and describes the need for automation in business process management The book illustrates live examples of different functions of an enterprise where automation has been successfully implemented to reap business benefits It elaborates the applications of BPA in various sectors such as HR and payroll marketing e-governance knowledge management and banking The text also discusses in detail the role of Chief Information Officer CIO as a change agent for designing and implementing automation initiatives Return-on-Investment ROI calculations have been shown as a business case for automating business processes Evaluation criteria for deciding which software package to be implemented have been thoroughly explained 392 pp.…