ISBN: 9787300299501 - 工商管理经典译丛：质量管理与卓越绩效（第11版） [美]詹姆斯·埃文斯,威廉·林塞著,中国质量协会 译 中国人民大学出版社 9787300299501 (1 Ergebnisse)

paperback. Zustand: New. Paperback. Pub Date: 2021-11-01 Pages: 596 Language: Chinese Publisher: Renmin University of China Press This is an excellent book that systematically introduces quality management and high performance methods. and can be called a classic among similar books. Both authors have been awarded the Crosby Medal by the American Society for Quality for writing this book. Chapters 1-5 of Part I introduce the principles of quality management. focusing on the principles and basic concepts of quality ma.…