9781860761737 - the case against iso 9000: how to create real quality in your organisation von seddon, john (4 Ergebnisse)
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Paperback. Zustand: Very Good. The Case Against ISO9000: How to Create Real Quality in Your Organisation This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been we…ll maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
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Paperback. Zustand: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
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Paperback. Zustand: Very Good. ISO 9000 is an international Standard. It claims to be a standard for quality management but John Seddon argues it has nothing to do with quality, being based on entirely different theory. Organizations register to ISO 9000 because they are obliged to - market-place coercion works on the principle…of you comply or we won't buy, and registration is no guarantee of quality. In this attack on one of the sacred cows of business today, John Seddon shows how the ISO standards are not only failing to deliver the improved quality they promise, but in most cases are actually damaging the companies that have implemented them. In this updated paperback edition, which includes a critical analysis of the new and much-hyped ISO 9000:2000 version of the Standard, Seddon maintains his position that managers should say no to ISO 9000. For those who feel they have to register to ISO, Seddon shows them how to avoid the usual pitfalls of the Standard. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
