ISBN: 9781852510404 - improve your profits: satisfying customers (3 Ergebnisse)

Hardcover. Zustand: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.

Cloth. Zustand: Very Good. Zustand des Schutzumschlags: Fair. First Edition. The solution both for individual companies, and for the whole of British industry, is to become totally customer-orientated. The author proves the point by case studies based on companies, large and small, which have succeeded because they either started by being totally customer-orientated or became totally customer-orientated. This excitingly practical book sets out a ten-step plan for total customer-orientation which needs to be adopted by every trade, industry, profession, or voluntary organisation in Britain. The relevance and the value of the ten steps is demonstrated by many studies of companies, large and small, which have grown successfully by putting the plan into practice. Introduction by Lord Young. Sun faded to spine of D/J. Price clipped. But apart from that a good D/J.…

Hardcover. Zustand: Very Good. Improve Your Profits: Satisfying Customers This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.…