9781783300594 - assessing service quality: satisfying the expectations of library customers von hernon, peter; altman, ellen; dugan, robert (1 Ergebnisse)

Zustand: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Book contains pencil markings. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,750grams, ISBN:9781783300…