Isbn: 9781732034464 - customer service is dead: delivering 6-star service in a 1-star world (7 Ergebnisse)

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Taschenbuch. Zustand: Neu. Neuware - Customer service is DEAD!: Mitche Graf, an Author, serial Entrepreneur & expert in customer services, draws on his 35 years of Experience Building Best-in-class Customer care departments and enhancing communications in Businesses of all sizes bring you his innovative '6-Star Service Manifesto' that will revolutionize the way you look at customer service & give you cutting-edge methods for rethinking your Company's Employee Training and Customer service policies in order to increase Customer Satisfaction, put the customer experience front and Centre, and speed up business growth.You will understand what it takes to consistently provide a '6-Star' experience and ways to ensure that your business is prepared for successThis modern book on customer service teaches you: The '6-STAR SERVICE Manifesto's' six revolutionary tenets.…