Isbn: 9781606495742 - service mining: framework and application (quantitative approaches to decision making collection) (6 Ergebnisse)

PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

Hardcover. Zustand: Brand New. 120 pages. 9.00x6.00x0.50 inches. In Stock.

Zustand: New. In English.

Zustand: New. Information technology and the discipline of service science have changed the way we think about, develop and deliver service and services. This book introduces a novel concept, service mining, to address several research areas from the viewpoints of technology, model-building, management, and application. Num Pages: 115 pages, black & white illustrations. BIC Classification: UNF. Category: (P) Professional & Vocational. Dimension: 231 x 154 x 8. Weight in Grams: 176. . 2014. Paperback. . . . . Books ship from the US and Ireland. …

Taschenbuch. Zustand: Neu. Service Mining | Framework and Application | Wei-Lun Chang | Taschenbuch | Einband - flex.(Paperback) | Englisch | 2014 | Business Expert Press | EAN 9781606495742 | Verantwortliche Person für die EU: Mare Nostrum Group B.V., Doelen 72, 4831 GR BREDA, NIEDERLANDE, gpsr[at]mare-nostrum[dot]co[dot]uk | Anbieter: preigu. …

Zustand: Sehr gut. Zustand: Sehr gut | Sprache: Englisch | Produktart: Bücher | The shifting focus of service from the 1980s to 2000shas proved that IT not only lowers the cost of servicebut creates avenues to enhance and increase revenuethrough service. The new type of service, e-service,is mobile, flexible, interactive, and interchangeable.While service science provides an avenue for futureservice researches, the specific research areas fromthe IT perspective still need to be elaborated.This book introduces a novel concept-servicemining-to address several research areas fromtechnology, model, management, and applicationperspectives. Service mining is defined as "a systematicalprocess including service discovery, serviceexperience, service recovery, and service retentionto discover unique patterns and exceptionalvalues within the existing services."The goal of service mining is similar to data mining,text mining, or web mining, and aims to "detectsomething new" from the service pool. The majordifference is the feature of service is quite distinctfrom the mining target, like data or text.This book devises concepts of service mining andidentifies the possible applications. The author providesa roadmap of service mining to researchers,managers, and marketers in service sectors. …