ISBN: 9781604270495 - the itsm process design guide: developing, reengineering, and improving it service management (7 Ergebnisse)

Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

Paperback. Zustand: Brand New. 248 pages. 8.90x5.90x0.80 inches. In Stock.

Zustand: New. pp. 256.

Zustand: New. A guide that closes the knowledge gap by providing detailed guidance on assessing, designing, measuring, and integrating ITSM processes. It is a reference source for the Certified Process Design Engineer qualification and has been endorsed by The APM Group as a complimentary qualification for the ITIL Qualification Scheme. Num Pages: 256 pages, black & white illustrations, black & white line drawings, black & white tables, figures, BIC Classification: KJ. Category: (G) General (US: Trade). Dimension: 229 x 152 x 15. Weight in Grams: 354. . 2010. Illustrated. paperback. . . . . Books ship from the US and Ireland.…

Zustand: New. In English.

Zustand: New. KlappentextrnrnThe definitive reference for the Certified Process Design Engineer (CPDE) qualification, this resource provides detailed guidance on assessing, designing, and integrating ITSM processes. The advice and techniques in this book appl.