ISBN: 9781599961514 - how to get your customers swearing by you, not at you: telephone doctor's guide to customer service training (4 Ergebnisse)

Paperback. Zustand: Good. Leaders often struggle when faced with the challenge of restructuring or rightsizing their organizations or redesigning reporting relationships. Don't make the mistakes many make when they fail to do appropriate due diligence by addressing the symptoms of the perceived business problem rather than the root causes. Check out this practical and informative book first. As the title suggests, it is a real-world guide to organization design. It is written by a global corporate executive and management consultant with 25 years of experience advising senior executives on strategic change. And it is a rich resource of insight and hands-on templates and tools designed to ensure you succeed at one of the toughest jobs a leader will face. Organization Design is organized into two sections. Section I presents a primer for executives on organization design. Section I introduces organization design methodology.…

Unknown. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Brand New. illustrated edition. 154 pages. 8.80x5.90x0.50 inches. In Stock.

Zustand: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, and may have sticker on cover, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions.…