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In den WarenkorbHardcover. Zustand: Bon. Ancien livre de bibliothèque. Légères traces d'usure sur la couverture. Couverture différente. Edition 1993. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Former library book. Slight signs of wear on the cover. Different cover. Edition 1993. Ammareal gives back up to 15% of this item's net price to charity organizations.
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In den WarenkorbZustand: New. Jurow, Susan Barnard, SusanImprove the delivery of library services by implementing total quality management (TQM), a system of continuous improvement employing participative management and centered on the needs of customers. Although TQM was origin.
Sprache: Englisch
Verlag: Taylor & Francis Inc Jul 1993, 1993
ISBN 10: 1560244631 ISBN 13: 9781560244639
Anbieter: AHA-BUCH GmbH, Einbeck, Deutschland
Buch. Zustand: Neu. Neuware - This volume introduces strategies for translating principles of total quality management from the profit-based manufacturing sector to the library setting. It provides guidelines for planning and implementation so that libraries can use total quality management to improve library services.