ISBN: 9781394273614 - customer 360: how data, ai, and trust change everything (19 Ergebnisse)

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  • Sprache: Englisch

    Verlag: Wiley, 2024

    1394273614 / 9781394273614

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  • Sprache: Englisch

    Verlag: John Wiley and Sons Inc, US, 2024

    1394273614 / 9781394273614

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    Hardback. Zustand: New. Become more competitive by developing a superior customer experience through data, AI, and trust - and get your organization ready for AI agents like Agentforce  Customer 360: How Data, AI, and Trust Changes Everything delivers key insight and vision on using emerging technologies to delight customers and become more competitive by providing a superior customer experience. Find out why AI agents like Agentforce need a strong foundation of customer data. This book helps readers attract and engage their customers across channels and throughout their journey, from acquisition and onboarding, through service, upsell, retention, and win-back. To demonstrate the influence and importance of these ideas, this book contains a multitude of real-world case studies from companies in a range of industries, with business models, and at various stages of digital maturity. Readers will learn about: Using exciting technologies like AI and GPT while building a commitment to ethical use, safety, and privacy through secure guardrailsGetting ready to use exciting emerging technologies like AI agents and autonomous AIOrganizing data around customers, prospects, and accounts-even if that data comes from many different sources in different formatsMaking new technologies an extension of your existing data investments so that both work betterChoosing a strategy and implementation plan to minimize time-to-value and ensure success weighing build, buy, or partnerHandling internal stakeholders and dealing with change in a way that benefits the business For business leaders, executives, managers, and entrepreneurs, Customer 360: How Data, AI, and Trust Changes Everything is an essential read to understand and connect technology, people, processes, and strategy-truly the future of customer engagement-and leave competitors wondering what just happened.…

  • Sprache: Englisch

    Verlag: John Wiley and Sons Inc, US, 2024

    1394273614 / 9781394273614

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    Hardback. Zustand: New. Become more competitive by developing a superior customer experience through data, AI, and trust - and get your organization ready for AI agents like Agentforce  Customer 360: How Data, AI, and Trust Changes Everything delivers key insight and vision on using emerging technologies to delight customers and become more competitive by providing a superior customer experience. Find out why AI agents like Agentforce need a strong foundation of customer data. This book helps readers attract and engage their customers across channels and throughout their journey, from acquisition and onboarding, through service, upsell, retention, and win-back. To demonstrate the influence and importance of these ideas, this book contains a multitude of real-world case studies from companies in a range of industries, with business models, and at various stages of digital maturity. Readers will learn about: Using exciting technologies like AI and GPT while building a commitment to ethical use, safety, and privacy through secure guardrailsGetting ready to use exciting emerging technologies like AI agents and autonomous AIOrganizing data around customers, prospects, and accounts-even if that data comes from many different sources in different formatsMaking new technologies an extension of your existing data investments so that both work betterChoosing a strategy and implementation plan to minimize time-to-value and ensure success weighing build, buy, or partnerHandling internal stakeholders and dealing with change in a way that benefits the business For business leaders, executives, managers, and entrepreneurs, Customer 360: How Data, AI, and Trust Changes Everything is an essential read to understand and connect technology, people, processes, and strategy-truly the future of customer engagement-and leave competitors wondering what just happened.…

  • Sprache: Englisch

    Verlag: Wiley, 2024

    1394273614 / 9781394273614

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  • Sprache: Englisch

    Verlag: Wiley, 2024

    1394273614 / 9781394273614

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  • Sprache: Englisch

    Verlag: Wiley, 2024

    1394273614 / 9781394273614

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    Zustand: New. 2024. 1st Edition. hardcover. . . . . .

  • Sprache: Englisch

    Verlag: Wiley, 2024

    1394273614 / 9781394273614

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  • Sprache: Englisch

    Verlag: Wiley, 2024

    1394273614 / 9781394273614

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  • Sprache: Englisch

    Verlag: Wiley, 2024

    1394273614 / 9781394273614

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    Zustand: New. 2024. 1st Edition. hardcover. . . . . . Books ship from the US and Ireland.

  • Sprache: Englisch

    Verlag: John Wiley & Sons Inc, 2024

    1394273614 / 9781394273614

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    Hardcover. Zustand: Brand New. 256 pages. 6.30x1.10x9.20 inches. In Stock.

  • Sprache: Englisch

    Verlag: Wiley, 2024

    1394273614 / 9781394273614

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  • Sprache: Englisch

    Verlag: Wiley, 2024

    1394273614 / 9781394273614

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  • Sprache: Englisch

    Verlag: Wiley, 2024

    1394273614 / 9781394273614

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    hardcover. Zustand: New. Special order direct from the distributor.

  • Sprache: Englisch

    Verlag: John Wiley & Sons Inc, 2024

    1394273614 / 9781394273614

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  • Sprache: Englisch

    Verlag: John Wiley & Sons Inc, New York, 2024

    1394273614 / 9781394273614

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    Hardcover. Zustand: new. Hardcover. Become more competitive by developing a superior customer experience through data, AI, and trust - and get your organization ready for AI agents like Agentforce Customer 360: How Data, AI, and Trust Changes Everything delivers key insight and vision on using emerging technologies to delight customers and become more competitive by providing a superior customer experience. Find out why AI agents like Agentforce need a strong foundation of customer data. This book helps readers attract and engage their customers across channels and throughout their journey, from acquisition and onboarding, through service, upsell, retention, and win-back. To demonstrate the influence and importance of these ideas, this book contains a multitude of real-world case studies from companies in a range of industries, with business models, and at various stages of digital maturity. Readers will learn about: Using exciting technologies like AI and GPT while building a commitment to ethical use, safety, and privacy through secure guardrailsGetting ready to use exciting emerging technologies like AI agents and autonomous AIOrganizing data around customers, prospects, and accountseven if that data comes from many different sources in different formatsMaking new technologies an extension of your existing data investments so that both work betterChoosing a strategy and implementation plan to minimize time-to-value and ensure success weighing build, buy, or partnerHandling internal stakeholders and dealing with change in a way that benefits the business For business leaders, executives, managers, and entrepreneurs, Customer 360: How Data, AI, and Trust Changes Everything is an essential read to understand and connect technology, people, processes, and strategytruly the future of customer engagementand leave competitors wondering what just happened. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.…

  • Sprache: Englisch

    Verlag: John Wiley and Sons Inc, US, 2024

    1394273614 / 9781394273614

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    Hardback. Zustand: New. Become more competitive by developing a superior customer experience through data, AI, and trust - and get your organization ready for AI agents like Agentforce  Customer 360: How Data, AI, and Trust Changes Everything delivers key insight and vision on using emerging technologies to delight customers and become more competitive by providing a superior customer experience. Find out why AI agents like Agentforce need a strong foundation of customer data. This book helps readers attract and engage their customers across channels and throughout their journey, from acquisition and onboarding, through service, upsell, retention, and win-back. To demonstrate the influence and importance of these ideas, this book contains a multitude of real-world case studies from companies in a range of industries, with business models, and at various stages of digital maturity. Readers will learn about: Using exciting technologies like AI and GPT while building a commitment to ethical use, safety, and privacy through secure guardrailsGetting ready to use exciting emerging technologies like AI agents and autonomous AIOrganizing data around customers, prospects, and accounts-even if that data comes from many different sources in different formatsMaking new technologies an extension of your existing data investments so that both work betterChoosing a strategy and implementation plan to minimize time-to-value and ensure success weighing build, buy, or partnerHandling internal stakeholders and dealing with change in a way that benefits the business For business leaders, executives, managers, and entrepreneurs, Customer 360: How Data, AI, and Trust Changes Everything is an essential read to understand and connect technology, people, processes, and strategy-truly the future of customer engagement-and leave competitors wondering what just happened.…

  • Sprache: Englisch

    Verlag: Wiley Nov 2024, 2024

    1394273614 / 9781394273614

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    Buch. Zustand: Neu. Neuware - Become more competitive by developing a superior customer experience through data, AI, and trust -and get your organization ready for AI agents like Agentforce Customer 360: How Data, AI, and Trust Changes Everything delivers key insight and vision on using emerging technologies to delight customers and become more competitive by providing a superior customer experience. Find out why AI agents like Agentforce need a strong foundation of customer data.This book helps readers attract and engage their customers across channels and throughout their journey, from acquisition and onboarding, through service, upsell, retention, and win-back. To demonstrate the influence and importance of these ideas, this book contains a multitude of real-world case studies from companies in a range of industries, with business models, and at various stages of digital maturity. Readers will learn about: - Using exciting technologies like AI and GPT while building a commitment to ethical use, safety, and privacy through secure guardrails - Getting ready to use exciting emerging technologies like AI agents and autonomous AI - Organizing data around customers, prospects, and accounts-even if that data comes from many different sources in different formats - Making new technologies an extension of your existing data investments so that both work better - Choosing a strategy and implementation plan to minimize time-to-value and ensure success weighing build, buy, or partner - Handling internal stakeholders and dealing with change in a way that benefits the business For business leaders, executives, managers, and entrepreneurs, Customer 360: How Data, AI, and Trust Changes Everything is an essential read to understand and connect technology, people, processes, and strategy-truly the future of customer engagement-and leave competitors wondering what just happened.…

  • Sprache: Englisch

    Verlag: Wiley, 2024

    1394273614 / 9781394273614

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  • Sprache: Englisch

    Verlag: John Wiley and Sons Inc, US, 2024

    1394273614 / 9781394273614

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    Hardback. Zustand: New. Become more competitive by developing a superior customer experience through data, AI, and trust - and get your organization ready for AI agents like Agentforce  Customer 360: How Data, AI, and Trust Changes Everything delivers key insight and vision on using emerging technologies to delight customers and become more competitive by providing a superior customer experience. Find out why AI agents like Agentforce need a strong foundation of customer data. This book helps readers attract and engage their customers across channels and throughout their journey, from acquisition and onboarding, through service, upsell, retention, and win-back. To demonstrate the influence and importance of these ideas, this book contains a multitude of real-world case studies from companies in a range of industries, with business models, and at various stages of digital maturity. Readers will learn about: Using exciting technologies like AI and GPT while building a commitment to ethical use, safety, and privacy through secure guardrailsGetting ready to use exciting emerging technologies like AI agents and autonomous AIOrganizing data around customers, prospects, and accounts-even if that data comes from many different sources in different formatsMaking new technologies an extension of your existing data investments so that both work betterChoosing a strategy and implementation plan to minimize time-to-value and ensure success weighing build, buy, or partnerHandling internal stakeholders and dealing with change in a way that benefits the business For business leaders, executives, managers, and entrepreneurs, Customer 360: How Data, AI, and Trust Changes Everything is an essential read to understand and connect technology, people, processes, and strategy-truly the future of customer engagement-and leave competitors wondering what just happened.…