Isbn: 9781119405726 - culture hacker: reprogramming your employee experience to improve customer service, retention, and performance (15 Ergebnisse)

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Zustand: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Zustand: Very Good. 1st Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Good. 1st Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Hardcover. Zustand: Very Good. Zustand des Schutzumschlags: Very Good. First Edition. Dust jacket in very good condition. First edition, first printing. SIGNED and inscribed by the author. Minor shelf and handling wear, overall a clean solid copy with minimal signs of use. Secure packaging for safe delivery. signed and inscribed by author.…

unknown_binding. Zustand: Very Good. Culture Hacker This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .…

Zustand: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.

unknown_binding. Zustand: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.

Zustand: New.

Zustand: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.

Zustand: New. In English.

Hardcover. Zustand: Brand New. 256 pages. 9.50x6.00x0.75 inches. In Stock.

Zustand: New. Num Pages: 256 pages. BIC Classification: KJK. Category: (P) Professional & Vocational. Weight in Grams: 666. . 2017. 1st Edition. Hardcover. . . . . Books ship from the US and Ireland.

Buch. Zustand: Neu. Neuware - HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY 'I LOVE THIS BOOK!'-CHESTER ELTON,New York Timesbestselling author ofAll InandWhat Motivates Me 'When companies focus on culture, the positive effects ripple outward, benefiting not just employees but customers and profits. Read this smart, engaging book if you want a practical guide to getting those results for your organization.'-MARSHALL GOLDSMITH,executive coach andNew York Timesbestselling author 'Most books on customer service and experience ask leaders to focus on the customer first. Shane turns this notion on its head and makes a compelling case why leaders need to make 'satisfied employees' the priority.'-LISA BODELL,CEO of Futurethink and author ofWhy Simple Wins 'This is a must read for anyone in a customer service-centric industry. Shane explains the path to creating both satisfied customers and satisfied employees.'-CHIP CONLEY,New York Timesbestselling author and hospitality entrepreneur The question is not, 'does your company have a culture ' The question is, 'does your company have a culture that fosters outstanding customer experiences, limits employee turnover, and ensures high performance ' Every executive and manager has a responsibility to positively influence their workplace culture.Culture Hackergives you the tools and insights to do it with simplicity and style. Culture Hackerexplains: - Twelve high-impact hacks to improve employee experience and performance - How to delight and retain a multi-generational workforce - The factors determining whether or not your employees deliver outstanding customer service.…

Zustand: New. &Uumlber den AutorSHANE GREEN is a world-renowned keynote speaker, author, television personality, and consultant to global Fortune 500 leaders on customer experience and organizational culture. Shane draws on his foundation a.