Isbn: 9780998983400 - kitsch kult (2 Ergebnisse)

Taschenbuch. Zustand: Neu. Neuware - >Yes, it is said that rumors grow like hair in unwanted places. But this story is no rumor-not by a curly grey. It is the story of 'M'! Of you! Indeed, of us all! [Granted, it is as unwanted!] Now, 'M' works in the educational outreach and recruitment department at a non-profit association. But he has a problem: his boss Gerald Weih. Picture a Donald Trump-like character with a yellow-tinctured button-down, sweat stains under his arms, an off-colored tie, and two large seventies sideburns-flailing in front of power points; and screaming about the ten worst customer service faux pas.>At one time, 'M' and Gerald were buddies. Oh, yes, indeed! This is more than truth; this is a mere fact. but now. the egotistical association Executive Director has stolen 'M''s customer service outreach trinity model-the customer, customer service agent, and the ombudsman-and accused him of the worst kinds of customer service transgressions. [Every villain needs a scapegoat!] So, 'M' must invent a new product to overcome The International Society of Member Service Innovation Professionals' attempts to convince the world that it needs its kitschy expropriation of 'M''s original customer service ideas. [Having one great idea is a plum; having a second one is quite the push and pluck!] To find happiness, clear his [mostly] good name, and-oh, yeh-save the entire world, 'M' (dare I say, WE ALL) must overcome the proselytizations of the Kitsch Kult. Go ahead and pluck that reputed hair. Pl[f]uck the Kitsch Kult. You know you want to! You know you must! And that is no mere rumor. [Granted, people may gossip.].…

Zustand: New.