EUR 108,21
Anzahl: Mehr als 20 verfügbar
In den WarenkorbZustand: New. KlappentextDispatchers and call takers are the nerve center of every towing business and this book takes you through everything they need to be successful. We address the common issues that they will face on a daily basis from handling t.
Sprache: Englisch
Verlag: 3 Palms Publishing Group, LLC Nov 2007, 2007
ISBN 10: 0979441641 ISBN 13: 9780979441646
Anbieter: AHA-BUCH GmbH, Einbeck, Deutschland
Taschenbuch. Zustand: Neu. Neuware - Dispatchers and call takers are the nerve center of every towing business and this book takes you through everything they need to be successful. We address the common issues that they will face on a daily basis from handling the angry customer to giving price quotes and working with your tow operators. In addition you will also receive job descriptions, performance evaluation forms and tips for successful coaching.