Isbn: 9780875843988 - simply better: winning and keeping customers by delivering what matters most (20 Ergebnisse)

Zustand: Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Zustand: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

Zustand: Good. 1 Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.…

Zustand: Very Good. 1 Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Hardcover. Zustand: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: Very Good. Simply Better: Winning and Keeping Customers by Delivering What Matters Most This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .…

Hardcover. Zustand: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. A few small marks or stains to the page edges/pages.…

Hardback. Zustand: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Zustand: Good. 1 Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Hardcover. Zustand: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. …

Zustand: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.

Zustand: Very Good. : En este libro, Patrick Barwise y Seán Meehan argumentan que la mayoría de las empresas han llevado la diferenciación tan lejos que han dejado atrás a sus clientes. Los clientes no quieren adornos innecesarios y no les importan las diferencias triviales entre marcas. Lo que realmente quieren son productos de calidad, servicios confiables y una buena relación calidad-precio. Sin embargo, la mayoría de las empresas no satisfacen constantemente estas necesidades básicas de los clientes. Simply Better es un manifiesto directo y pragmático para las empresas actuales. Barwise y Meehan argumentan que la diferenciación exitosa no radica en propuestas de venta únicas, sino en beneficios de categoría genéricos, como un buen servicio, entrega a tiempo y productos de calidad, que cualquier empresa puede proporcionar. La clave es ofrecerlos consistentemente mejor que los competidores. EAN: 9780875843988 Tipo: Libros Categoría: Negocios y Economía Título: Simply Better Autor: Patrick Barwise| Sean Meehan Editorial: Harvard Business Review Press Idioma: en Páginas: 208 Formato: tapa dura.…

hardcover. Zustand: Very Good. NEW BOOK BUT HAS SLIGHT WEAR DUE TO WAREHOUSE STORAGE Same / next day dispatch (Monday - Friday).

dura. Zustand: Buen estado. Zustand des Schutzumschlags: Buen estado.

Hardcover. Zustand: Brand New. 1st edition. 216 pages. 9.50x6.25x1.00 inches. In Stock.

Hardcover. Zustand: Fine. New. leichte Gebrauchsspuren / minor wear---. nein.

Gebunden. Zustand: New. Most executives believe that winning and keeping customers requires offering something unique. But as physical products are seen as increasingly hard to differentiate, companies resort to branding, gimmicks, and &#147thinking outside the box. Meanwhile, c.

Buch. Zustand: Neu. Neuware - Most executives believe that winning and keeping customers requires offering something unique. But as physical products are seen as increasingly hard to differentiate, companies resort to branding, gimmicks, and ?thinking outside the box.' Meanwhile, customers are less satisfied than they were a decade ago.Patrick Barwise and Seán Meehan argue that most companies have taken differentiation so far that they've left their customers behind. Customers don't want bells and whistles and don't care about trivial differences between brands. What they really want are quality products, reliable services, and fair value for money. Yet most companies consistently fail to meet these basic customer needs.Simply Better is a no-nonsense, back-to-basics manifesto for today's businesses. Barwise and Meehan argue that successful differentiation lies not in unique selling propositions, but in generic category benefits, such as good service, on-time delivery, and quality products, that any company can provide. The key is to deliver these consistently better than competitors. Illustrating this customer-focused differentiation through vivid examples of companies, including Toyota, P&G, Hilti, Tesco, and Ryanair, Simply Better outlines an actionable framework managers can use to:? Understand what customers really value and why they buy the brands they do? Discover basic, unmet needs ripe for reliable solutions? Channel customer dissatisfaction into performance improvements? Balance in-the-box thinking in strategy and innovation with out-of-the-box thinking in advertising and communications? Create a learning culture that continuously responds to changing customer needsWhile being unique might be exciting and appealing, it doesn't drive business success. Simply Better shows how meeting and exceeding the most ordinary of customer expectations can lead to extraordinary?and lasting?rewards.…

Zustand: Sehr gut. Zustand: Sehr gut | Sprache: Englisch | Produktart: Bücher | Keine Beschreibung verfügbar.

Zustand: Sehr gut. Auflage: New. 216 Seiten Schutzumschlag leicht berieben und kleine Lagerspuren am Buch, Inhalt einwandfrei und ungelesen Sprache: Englisch Gewicht in Gramm: 590 23,6 x 15,7 x 2,5 cm, Gebundene Ausgabe.