9780873892247 - Mentoring Strategic Change in Health Care: An Action Guide von Caldwell, Chip (1 Ergebnisse)

Paperback. Zustand: Very Good. First Printing. 262 pages including index. Learn how to set the stage for a total quality management (TQM) transformation in your organization. Takes the rhetoric and theory of TQM and shows ways to put them into action. Author weaves his 20 years of experience and ideas into a proven framework for quality called the transformation model, a model that health care strategists - mentors - can and should use to capture the creative energies of the entire workforce to acheive organizational goals. Prior owner's inkstamp atop half-title page. Moderate quantity of yellow high-lighting. Occasional red ink star-shaped stamps in margins. Overall a bright and lightly worn copy.