9780873892094 - at the service quality frontier: a handbook for managers, consultants, and other pioneers von losardo, mary m.; rossi, norma m. (1 Ergebnisse)

Paperback. Zustand: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.