Isbn: 9780814474143 - 78 important questions every leader should ask and answer (5 Ergebnisse)

Zustand: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Zustand: Very Good. First Edition. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Zustand: New. In English.

Paperback. Zustand: Brand New. 240 pages. 9.00x6.00x0.75 inches. In Stock.

Paperback. Zustand: Very Good. 240 pages. clean excellent conditonThis unique book offers 78 questions that leaders at all levels need to ask a nd answer both inside and outside the organization.Great leaders have man y talents, but one critical skill -- often unrecognized -- is the ability to ask and answer questions. Leaders who master this question-response technique will gain much useful information about what is really going on in their businesses, as well as the admiration of employees, customers, and others with whom they int eract.78 Important Questions Every Leader Should Ask and Answer covers a range of common and uncommon situations, including: * the need to connect employees' efforts to company goals; * layoffs, business downturns, and mer gers; * personal crises of employees; * coaching and mentoring sessions; * and customer retention.The book even includes advice on answering questions when the answer is I don't know or I can't tell you. With workshee ts in each chapter, it prepares leaders to ask important questions of:?customers (Why do you do business with our competition?); employees (What's a recent m anagement decision you didn't understand?), and even themselves (What do I wan t to be remembered for?).…