Isbn: 9780787981396 - the paradox of excellence: how great performance can kill your business (17 Ergebnisse)

Zustand: Good. Item in good condition and has highlighting/writing on text. Used texts may not contain supplemental items such as CDs, info-trac etc.

Paperback. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Zustand: Good. First Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.…

Zustand: Very Good. First Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Very Good. First Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. …

Zustand: Very Good. First Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. …

PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

Paperback. Zustand: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Zustand: New. pp. xviii + 204.

Zustand: New. In English.

Paperback. Zustand: Brand New. 1st edition. 224 pages. 8.50x5.50x1.00 inches. In Stock.

Zustand: New. Praise for The Paradox of Excellence "This book reveals a powerful new formula for every business to become distinct and not extinct!" -Ram Charan, coauthor, Confronting Reality and Execution, and author, Boards That Deliver "The Paradox of Excellence is a must-read for any company executive. Num Pages: 224 pages, , black & white illustrations. BIC Classification: KJMQ. Category: (P) Professional & Vocational. Dimension: 212 x 146 x 22. Weight in Grams: 330. . 2005. 1st Edition. Hardcover. . . . . Books ship from the US and Ireland.…

Taschenbuch. Zustand: Neu. Neuware - Praise for The Paradox of Excellence'This book reveals a powerful new formula for every business to become distinct and not extinct!'-Ram Charan, coauthor, Confronting Reality and Execution, and author, Boards That Deliver'The Paradox of Excellence is a must-read for any company executive. In today's competitive environment, it is all too easy to become 'invisible' to our customers, which leads to undesired consequences. This book helps put into perspective issues facing many businesses today.'-Garry Betty, CEO, Earthlink'The Paradox of Excellence is a quick read and an excellent investment of your time. It provides a meaningful guide to improving communications and interactions with your customers.'-Jerry McElhatton, president, Global Technology & Operations, MasterCard International'The message Mosby and Weissman are delivering is very important to all companies regardless of size or success. In my thirty-four years in business and eight as a college president, I have often seen and experienced the paradox of excellence phenomenon. This is a must-read for all in today's business and service environment.'-Bill Galvin, retired vice chairman, Xerox Corporation, and retired president, Babson College'A fresh idea made very accessible-definitely worth reading!'-Ron Okamoto, vice president, Worldwide Developer Relations, Apple Computer'The Paradox of Excellence teaches a fundamental management lesson nestled in an involving, suspenseful story-operations excellence leading to high expectations coupled with inadequate management of your brand can be a recipe for disaster.'-David Aaker, vice chairman, Prophet, and author, Brand Portfolio Strategy'I was so impressed with this book. I'm going to order an advanced copy for myself and members of my management team.'-Joan Waltman, president, Wireless Business Solutions, Qualcomm, Inc.…

Zustand: New. David Mosby is CEO of InterWorks Software, Inc., a software development firm that creates specialized customer retention and value reinforcement solutions and has built solutions for many companies, including DHL, Kaiser Permanente, and Link Logistics/Starb.